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"Excellent!"

"very well. Antonio followed through with everything we agreed to. He cleaned up afterwards. Was very professional"

"We had Worth[less] install snow guards on our standing seam roof in Dec. of 2018 (13 months/1 season ago). A large section has just fallen off and appears to be pulling off other sections while also causing damage to our expensive standing seam roof and seamless gutters, both of which are new within the last 2 years. I assumed they would be very responsive and quick to remedy the problem but at first they said, "we can get someone there in the spring" followed by, "we don't really have anyone working right now" then, "there is snow and rain in the forecast, so maybe next week but probably later" and finally, "that shouldn't happen and never does, can you send some pictures and we can get back to you tomorrow?". Apart from our own safety concerns, our tenants, guests, mailmen/women, and pets would come into harm's way for a few more months if left to Worth[less]. For those considering Worth[less] for any work because the price seems appealing just remember this: good work isn't cheap and cheap work isn't good! Find someone who stands by their work or, at the very least, fixes things when they fail."

"They were absolutely wonderful. Will sure recommend them"

"We shopped around for months before deciding on the “Kohler Bath Remodel” product. sold and installed by Rite Window in Woburn. The salesman was good and a well-trained. He got the whole show done in a hour, which at the time was appreciated. I was a bit concerned reading the reviews about issues that develop at about the 3 year mark – I guess we’ll have to see on mine. Here’s what they sell you and what you actually get. Sales person: (1) “The luxstone slabs are very heavy, about 250 lbs, and need two people to carry.” The sample (about 1 square foot) he gave us to look at was crazy thick and heavy. The actual product out of the van during install, however, was maybe 1/8” in thickness, maybe the thickness of 4 pieces of copy paper, and the whole sheet can be lifted by one person easily with one hand. Score that one as a lie – they show you a product that is purposely different than the actual. Salesman: “We are exclusive to New England, don’t use external contractors, and all installers are ‘our own’”, which to a customer suggests that they are Rite Window employees. Actually, my install was done by contractors – they pulled up in the plain white unlabeled van, and just through general discussions, do lots of different jobs. No issues with the install per se, but, yeah, score that as a lie. Salesman: “The glass we use is hotel grade, double thick 3/8 inch, and they weigh 200 lbs each”. Yeah, not so much. Standard thin grade and maybe 45 lbs at most. My biggest concern was the quality of the fixtures, and the salesman made it known that the fixtures can only be the “top of the line” Koehler fixtures “direct from their Wisconsin plant”. This made me feel better. What actually went-in to the install, however, was a plastic control valve mechanism. So much plastic, that these fixtures are similar to the ones at Home Depot right at the very end of the faucet aisle – that $12 faucet. I expected the handle to be silver-painted plastic. Yeah, not exactly top-of-the-line. The base is a basic 3’X4’ cheapo fiberglass piece you can buy right now from home depot.com ($189) and the ceiling is acrylic sheeting from JoAnne’s, maybe $15. In summary, my daughter’s EZ Bake oven is made of better materials than this shower. The thing came out very small. The installer told me, after the job was done, that he had to take space away because he only had 3 foot sheets of luxstone, and to make them fit he made the shower smaller. They couldn’t even bring the right sized panels to do the job right. Going in to this, I was more concerned about the quality of the install and I thought from the sales tactics that the product itself was top-quality. In this case, the install and the materials are complete garbage. Without the glass, the materials maybe cost them $400 in total. With the glass, it’s maybe $2,000. So now I have a beautiful home with a cheap and flimsy master shower that’s smaller than the one they replaced. Efforts to work with them led to dead ends. Basically, I was told that you get what you got. Don't deal with these fraudsters."

"installed new gutters on my home"

"We had a bathroom remodel done by Charlie and had several major issues. The plumbing on the tub was not installed correctly which caused water damage to our kitchen ceiling the first time we used it. Charlie did "repair" it but it was poorly done. I ended up withholding the last payment of $400 to put towards hiring another contractor to repair correctly. The $400 did not cover the cost of the repair and the full ceiling repaint that was required. The tub that was installed squeaked since day one and has not been properly fixed. To have the tub re-installed correctly is would cost around $2,000-$2500 based on two quotes I got. Charlie's solution was to cut a whole in the bedroom closet wall to shim the tub. With all the issues we had I told him I would rather have some else repair it. He said he could fix it for free or give me $200 towards fixing it. The tub still squeaks two years later every time we use it. Almost 1.5 years after the bathroom remodel we found poor electrical wiring in the attic for the bathroom vent. Charlie did apologize and paid to have Custom Electric come and install it correctly. I am just glad we found the issue before it caused any damage. There are other smaller issues as well but you get the idea I went with Charlie and Granite State General Contractors based on all the great reviews and ended up with a lot of issues so please take this into consideration when making your decision."