Get matched with top carpets or rugs clean at home pros in Lancaster, NY

"Once again an awesome job done!! My carpet and furniture look showroom worthy. They are on time, professional, friendly, reasonably priced and thorough. Will call again."

"I needed a deep clean before Holidays and they did an amazing job! I am now considering engaging their services on a monthly basis and will recommend to all my friends!"

"Carpets look fantastic. Dan did a great job. He responded very quickly by text when I contacted him to setup the appointment. He was on time and very professional. We paid for the protective treatment in the living room and he through in the stairs for no charge. Nice touch ! We would highly recommend Daisy Fresh for all your cleaning needs"

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Bradley nails it in every aspect! Professional, courteous, exceptional customer service (he called me on a Sunday just to let me know he received my request and would call me Monday to confirm a convenient time...and he did!!). Quality of his craft is top notch! I would refer him in a heartbeat - just a really solid guy with a great work ethic!"

"Very prompt service. Good communication regarding the work to be done. Rugs arrived back in great, clean condition. Price was what I expected and was worth the services that I received. I would definitely use them again."

"Worst carpet installation experience ever. I wouldn't recommend this company to my worst enemy. 3 carpet installers arrived at my door, when I opened it they had opened the storm door and were just inches from my face. They were not wearing masks as per NYS Covid-19 business compliance executive orders. They continued into my home with no regard for the safety of my family and when asked about compliance, they informed me that they were not required by their employer, Carpet Collection, to health screen or wear any PPE. They began the installation by attempting to tie my living room drapes in knots, at which time I stopped them and took my drapes down. They used my bathroom multiple times, leaving a mess and URINE ON MY BATHROOM FLOOR! Once the carpet was in place they proceeded to walk in and out of my home with their shoes on, all over the brand new carpet. They did not clean up the mess after installation, leaving behind loose staples, various nails and cut carpet debris all over my home. They stated they were done and were leaving,  When I asked them to clean up their mess they told me no, "That's all you." While cleaning up after this horrible installation team, I found 4 nails, sticking up in the middle of my upstairs hallway in the new carpet. These nails were not driven into the floor, rather they were left at carpet height, sticking up roughly 1 inch. This was an incredibly dangerous thing to find and done purposely and maliciously to injure my family. The owners of the store, Gary Case and his son, Ben, refused to give me any information on the 3 men they sent to my home, as I would like to file criminal charges. They confirmed via email that they are not following Covid-19 compliance. They also stated that they were personally and professionally embarrassed by the way their crew left my home. However, they offered no compensation for any of these enormous problems. I have filed complaints with the New York State Department of Health and with the Better Business Bureau."

Additional email - dsee@steemer.com. Award winning. Additional contact name - Dale See.

"I can’t recommend Extreme Carpet and Tile Clean enough! The owner, Greg, was professional, thorough, and delivered on his promises. The carpets in our home look great! I will definitely be calling on this company again for any cleaning needs that arise!"

"OK - not really what I was expecting. That is my issue, I guess."