Get matched with top concrete flatwork repair & resurface pros in Lancaster, NY

"Project completed in timely manner, very satisfied with repair work"

"Lucas was extremely professional. We were in constant communication, which I truly appreciated. I had been ghosted by other masons. Very happy with the repair and would highly recommend him. I will be telling anyone & everyone to hire Lucas."

"Good kid that does good work."

"We had Real Help Concrete complete a few projects including installing a new concrete driveway and refinishing and recoloring our stamped concrete patio. Both jobs were done to perfection. Our experience from start to finish was very positive. Josh and his team are very professional and detail oriented. It was clear upon meeting them that they were extremely good at what they do both from a business standpoint as well as from their workmanship. We are very pleased with the work and would highly recommend them!"

"Due to a rapid thawing, our home's sump pump started to fail and couldn't pump water faster than it was coming in from the drain tile. I came home from work to find a huge puddle of water in the area where the pump was situated, about 1/2" deep. The pump itself was working, but barely. After spending an hour bucketing water out of the pump well, I gave Frank's Basement Systems a call at around 7:45pm. One of their guys, Shane, was at my house within 20 minutes. He did a perimeter check outside the house and confirmed water was being pumped out, but the flow was minimal. He disconnected the pump from the piping, pulled it out, and I got a view of how corroded the old pump was, and it was chock full of debris and rocks. He cleaned the rocks from the pump and reinstalled to see if that would help the situation - it didn't. By this point, I was fully prepared to invest in a new pump, and he kindly provided me with the inventory he had available. Upon deciding which pump to go with, he went to his truck, drew up the paperwork that I signed, and he was able to install the new pump within half an hour. In addition to the pump, he redid the piping exiting the house and added a quiet check valve. Finally, he provided me with an estimate for a backup pump, at my request. Besides the great and thorough work, Shane was friendly, kind and honest. He did his due diligence in first attempting to repair the old sump before advising installation of a new model. He wore plastic booties over his shoes, wore a face mask the entire time and maintained proper social distancing. I've worked with Frank's at my previous house and am glad to have worked with them on the sump for my current house. I hope I won't need any work in the near future, but if I do, I'll continue to go with Frank's."

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"If I could give no stars, I would. We received a quote for a raised patio and addl concrete pad along the garage. The quote was fair and we signed a contract for "raised patio and pad". Fast forward a year, we have the sales associate come out to quote us on extending the pad and - low-and-behold - the pad wasn't included in the original quote?! The pad referred to in the quote was apparently the step to the raised patio? The steps are quoted separately?! Forgive my misunderstanding, but I would have thought that the steps up to a raised patio would have been all one price. Raised patio without steps? Anyway, he quotes us on the original pad and it's $800 or bust with the explanation of - "I'm human and there's a lot of dogs and babies in the office". I recognize people make mistakes, but when you provide a quote, and you make a mistake, I am of the opinion you should own said mistake. I'm not saying he should do it for nothing, but I don't have $800 laying around to throw at someone who is too busy with dogs and babies to complete a quote. Not to mention, we did receive other quotes and chose them based on the job we proposed. And, as if that's not enough, the patio wasn't what we discussed. I was very clear that I wanted the patio at the same height as the existing deck and yet, he took it upon himself to add a step down from the house. No phone call, no discussion, just throws a step down where I said I didn't want one. Maybe there was a reason for it - but I should have been told that on the onset. I was told I would get my deposit back, and upon my request there was no attempt to reconcile or understand why I was asking for it back. I'm not saying they should beg for my business, but I cancelled a $6k job that I waited a year for and they have no investment in us? Are they getting that many requests for deposit returns that it's not worth their time to find out why? YIKES! Needless to say, their unprofessionalism is profound. I definitely dodged a bullet on this one."

"They are on time, knowledgeable and pleasing experience"

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"Wow! Roofers were here at 7 AM and left at 7 PM. New roof done and they cleaned every square inch of driveway, yard and porch. Two gentlemen from the Honduras and one from Mexico. They were the sweetest, most polite and hardworking guys. My roof looks great. Allstate will be installing new gutters in a couple weeks. Highly recommended for price and workmanship. Me and my husband are very happy!"