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"Got the job done right and quickly"

"This was a fairly large and expensive piece of necessary home maintenance. My home is now 25 years old, and I am the original owner. My main circuit breaker had been "acting up" recently; that is, it randomly failed (opened) as the day proceeded and the temperature rose. It is housed along with all of my other circuit breakers in my main breaker box, which is directly exposed to the early afternoon sun in the late spring and early fall months. Concerned, I did a bit of research online to discover my box likely had reached end-of-life. I called 2 contractors for estimates, and chose West Houston Electric to replace the box. In addition, my original ground rod was disconnected from my home's main grounding lead, which West Houston found when they inspected my box to give me a bid. I was told the original rod was likely galvanized metal provided by the builder, and that it had likely deteriorated significantly over the 25-year life of my house. They also suggested a "whole home" surge protector to minimize the effect of voltage surges that occur, the tech said, on a daily basis. These surges, it was claimed, have a deteriorating effect on any electric devices in my house, especially on "high tech" equipment that utilized chip technology. Both bidding contractors made this claim. I must say I haven't experienced any failures in chip-based technologies in my home. But, my AC compressor, when it comes on, comes on "hard." It must draw a lot of amperage when it cycles on, and it will do so often in the summer months. (I have a "start switch" on it to minimize the abruptness of its operation, but I often wonder what it draws as it is a very loud start.) I chose West Houston Electric to do the work because their competitor found almost $6,000 worth of work to do. To their credit, the tech broke that down to "must haves," "should haves," and "nice to haves." Even so, their bid for the "must haves," the work West Houston performed, was higher. The tech was on time for the scheduled work and seemed quite knowledgeable and likable. The owner had spoken to me on the phone, and came by twice during the work to check on progress. This is a relatively long procedure, by the way. It takes about 4-5 hours start to finish, and your power will be out most of that time. The tech found one more issue that seemed prudent to address regarding a GIF breaker for my pool pump, The competing contractor had suggested that as well. Though the risk is low that a pump failure might cause electricity to flow into my pool, it was the sort of risk that entailed mortality on the down side--that circuit is 220v. It the pump failed, and it caused current to flow into the pool, and anyone was in it, it would be "curtains." If this were to occur, I could not live with myself having chosen to take the risk instead of spending about $400. So, I conceded to add the additional protection. The work proceeded well. The tech and I struck up a good conversation about lawn maintenance, a favorite chore of mine (and his), and it finished up pretty much as we expected. West Houston did a fine job for me. I will use them again as there are always a few more things to be done in a house as old as mine. ("Old" is such an odd description of a house that is 25 years old; but that is Houston for you.)"

"Good. Work was completed to or satisfaction."

"He replace my French doors which leads to my back yard with a wall & 1 door. Very nice, worked around my shcedule, very reasonable rate, explained every thing well. Will definitely hire again."

"Great experience and would definitely recommend. Mario came out same day to take a look at my front door and get the details of the requested work so that he could draw up a quote. Their price was very reasonable. I had them replace my rotted exterior door jamb. The project was more complicated than anticipated, but they did not raise their price, and they did not leave until the door was functional again. Great guys and very professional."

"Everything went very well. They came in, reaffirmed what I wanted to have done with my ceiling fans, and got to work right away. The work they did was very professional. I will definitely be using them for any other electrical needs that I have. Great work!"

"Blake did an excellent and thorough job. We had a leak that he diagnosed and fixed which ended up being a roof issue. He repaired some exterior window framing and also installed new tile floors. He is very detail oriented and his work is impeccable. I have already referred him to neighbors and will definitely use him again."

"Mr Cruz was very professional, curtious, and knowledgeable."

"It took him a while. He went in the Attic, everything was fine until he left because it was running, but when I took a shower, it did the same thing. It didn't pull the hot air out of the bathroom because when the exhaust fan was running there's a little hole that it connects to a A little pipe out there to, um, Let the payout. A little hose. But when I pulled The, the fan down. Is because he didn't cut out the whole, select the air escape."

"Family owned business and they all worked together. Very nice family and great work. Wish them well and Happy Holidays..."