Get matched with top wood fence repair pros in Lewisville, TX

"Every step of the process went well. Cedar Creek was one of six fence companies that I contacted and considered. Dave Phillips came out to my house and walked me through the details of fence selection. He proved to be knowledgable, friendly, frank, and open to questions. Very professional. Cedar Creek's work crews are run by guys who've been with the company for many years and demonstrated their expertise at every stage of the process. The Western Red Cedar wood used is beautiful. The detailed touches in the top rail, the gate, the trim boards - are all solid and attractive. I had never heard of boxing the metal poles, but it's worth every penny. My fence turned out far and away better than I thought possible. It's a terrific fence! Cedar Creek Fence is a fine company run by pros. I chose well. I couldn't recommend it more!"

"Excellent service, the wood fence is great. I will hire them again ."

"Chase from Blacksmith responded quickly to our quote request and he met with us to determine our fencing needs. We had just installed new retaining walls. His quote was online with other bidders. Chase was very knowledgeable and he made recommendations which we adopted. They were about 5 weeks out based on their scheduling which was fine with us. Chase k kept us informed on the starting date and throughout the project. Crew was hard working and courteous and cleaned up property when finished. I would definitely use them again!!"

"i could not have ask for a better company did everything we agreed to and did a perfect job with some other fence repair that was needed as well."

"The tear out and installation went well. The crew arrived on time, the job was completed within the estimated time we were given. 
The fence is well made, the materials are good quality and they are one of the only companies that offer a 10 year warranty.
Cisco (the owner) came out on the last day to make sure we were happy with the project and he made sure the little things we were concerned about were taken care of immediately. In addition, he had his crew add some design details to the fence at no charge because he wanted it to have a nice drive up appeal. Overall, we got a very nice, solid fence for the money we spent.
Follow up: Fast forward one year and the erosion problem returned in an area they had reenforced the landscape wall. I contacted them by email three times with no response. I then called Cisco on his cell phone and left a message. No response. 
I called back and was able to connect with Cisco who apologized and sent Hugo to my house to assess the situation. Hugo agreed that the issue needed to be addressed and it fell under warranty. This was Friday, February 26. Hugo told me he would contact me on the following Monday February 29, and setup a time for repairs. I called Cisco on Thursday March 3rd to find out repair timing. He again apologized for the delayed response and told me his crew would be out on Saturday to affect repairs.
At 11 am on Saturday, I called to determine when the crew would arrive and was told they were finishing a job and would be there soon. They arrived about 1 pm. The crew spoke broken English and between that and my broken Spanish, we were able to communicate. They made the repairs but did not have a clear work order so when I asked them to look at the other area Hugo and I had discussed, they seemed a bit put out. They did the repair but then quickly said thank you and goodbye (I feel) to ensure I did not find something else to keep them there about. (to be fair, that is just my perception but is that not what matters in a customer relationship?) I feel like they should come back with a load of dirt to backfill what was lost but I will not ask them to do that. 
Bottom Line: 
The fence is of very good quality materials, workmanship and design and should last a long time
I do believe the owner, Cisco will stand behind his work. I feel he is a man of integrity but has some people working for him that don't have the same level of commitment to customer service.
I think they lose track of some things because they have gotten very busy and do not have an efficient system to manage their business.
Their salesperson, Hugo, is young and needs to understand that well organized communication is critical to maintaining a happy customer. Had he stayed in contact with me and ensured I knew what would be happening and when, this review would have gotten MUCH better ratings.
Would I hire them again, yes but I would make sure they understood what I expect of them regarding communication.

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"Had section of wrought iron fence in back yard that had rusted out and in need of repai! Jacob did a fantastic job of repairing my fence in no time at all and at a great price! On time for our appointment and would definitely recommend Jacob for any welding work that you need done! Thanks again!"

"Zack and his team were very helpful and efficient in their work. I appreciated the candid conversations and timely correspondences whenever I had a question or went to schedule their service. The fence repair looks great and their team did a fantastic job. Would definitely recommend them to anybody looking to fix up their fence!"

"Scheduled quickly and completed fence demolition and installed new fence the same day, great job, highly recommended"

"Kevin actually started our fence job earlier than first projected. They finished the entire job, tear out and rebuild, in two days. The fence was built with quality supplies and it looks great. Clean up was very good. We would definitely use T.X. Thunderbolt fence again."

"It went very well with the fencing I then decided to do cedar beam’s patio cover which needed shingles Velis gave me a fair estimate to replace my roof both were installed at once. Velis made my yard my paradise with the fencing & patio. Highly recommend"