
Advanced Moving & Storage, Inc.
Advanced Moving & Storage, Inc.
Professional Moving Services, family owned and operated. Local Moving, Long Distance Moving, Professional packing services, crating services. Indoor climate controlled storage, long term or short term. Piano Moving, Safe Moving. Residential and commercial relocation. We are the industries leader in relocation services.
"The move started out good, in my opinion. The team of three workers packed very quickly all of my household items. I was pleased with the speed of getting my belongings packed. I arrived at my new location about 10 to 15 minutes before they arrived. I waited until they arrived and showed them how to get to the rear of the apartment building. I went upstairs to my apartment to unlock the door so they could begin bringing in the bags and boxes. I am alone. I don't have no friend or family member to assist me with supervising the team. One of the workers, Miguel, showed me my small antique lamp that got damaged. I said okay. He apologized for the damage. Later during the move I was told by Donna that my credit card could not be accepted for the Overtime charge of $123.27. Donna told me I must pay cash for the overtime charge which is not my fault. So once again, I left the workers alone with my belongings and went out to get the cash for the overtime and the $75 dollar tip for each worker. I spent an additional $348.27 with this company. $123.27 overtime plus $225.00 tips. After the workers left I felt that something was not right with the move. Later that evening I worked very hard opening the bags and boxes. To my dismay I discovered kitchen items, electronics, clothing, my expensive binoculars, glassware, baking pans, cellphone equipment gone missing. I came to the conclusion that Advanced Moving and Storage Inc is not a quality moving company. During my telephone conversations with Donna and the Owner I told them that I regretted hiring your company and I would never do business with you again. I am seeking a refund of the $889.00 for the Unpacking Service that I cancelled on Thursday May 29, 2025. Would also like to receive a full or 50 percent refund of the entire expenditures totalling $1755.78 (Visa) + $889.00 (Visa) + $123.27 (Cash) + $225.00 (Cash) Equals $2,993.05"
Annette O on June 2025
Professional Moving Services, family owned and operated. Local Moving, Long Distance Moving, Professional packing services, crating services. Indoor climate controlled storage, long term or short term. Piano Moving, Safe Moving. Residential and commercial relocation. We are the industries leader in relocation services.
"The move started out good, in my opinion. The team of three workers packed very quickly all of my household items. I was pleased with the speed of getting my belongings packed. I arrived at my new location about 10 to 15 minutes before they arrived. I waited until they arrived and showed them how to get to the rear of the apartment building. I went upstairs to my apartment to unlock the door so they could begin bringing in the bags and boxes. I am alone. I don't have no friend or family member to assist me with supervising the team. One of the workers, Miguel, showed me my small antique lamp that got damaged. I said okay. He apologized for the damage. Later during the move I was told by Donna that my credit card could not be accepted for the Overtime charge of $123.27. Donna told me I must pay cash for the overtime charge which is not my fault. So once again, I left the workers alone with my belongings and went out to get the cash for the overtime and the $75 dollar tip for each worker. I spent an additional $348.27 with this company. $123.27 overtime plus $225.00 tips. After the workers left I felt that something was not right with the move. Later that evening I worked very hard opening the bags and boxes. To my dismay I discovered kitchen items, electronics, clothing, my expensive binoculars, glassware, baking pans, cellphone equipment gone missing. I came to the conclusion that Advanced Moving and Storage Inc is not a quality moving company. During my telephone conversations with Donna and the Owner I told them that I regretted hiring your company and I would never do business with you again. I am seeking a refund of the $889.00 for the Unpacking Service that I cancelled on Thursday May 29, 2025. Would also like to receive a full or 50 percent refund of the entire expenditures totalling $1755.78 (Visa) + $889.00 (Visa) + $123.27 (Cash) + $225.00 (Cash) Equals $2,993.05"
Annette O on June 2025