Get matched with top egress window installers in Lithonia, GA

"Sales was excellent, but that’s where it ended. Was told someone would come out for accurate measurements to send to manufacturer. No one ever called. Soon i was charged for the doors to be made but never had official measurements taken and it was like pulling teeth for someone to provide me proof that measurements were taken when no one was home. I was told it happened on 10/31 but I was out of state. So must have broken into my property to do it then? Skip ahead two months, one door shows up to be installed but can’t as it doesn’t fit. Shocking. Three months later all doors arrive for install. First time I touch it the screen falls off my patio door. On the other door the hardware isn’t what I ordered to begin with and there is a dent in the steel paneling. So one of three doors is working out for me. In total, it’s been six months since i signed on the contract and i haven’t so much as received a “hey, we’re sorry this has been awful and we really appreciate your $15,000. How can we make it right?” Instead I have to inquire DAILY with someone from installation scheduling (since this is the only contact I have aside from sales) about when and how management is going to fix it. I went with Champion as for the warranty and quality of work. Never again"

"Great job, Knowledgeable"

"We recently had our entire roof system replaced by PGRS and we highly recommend them! There are literally dozens of roofing companies locally, and I met with a number of them, but PGRS was by far more professional, reliable and customer service oriented than any other!! From the initial introduction of our project manager, Jason Loyd, to the first interview/ quote and finally the completion, PGRS stood out among all of the other companies. Jason was the reason we decided to go with PGRS as he was on-time, extremely knowledgeable, professional and candid about the process and his recommendations. He did not rush the first meeting and took the time to address all my concerns and questions. He was able to answer every question I had and provide realistic/ accurate timelines for our project. Since our roof damage was due to weather, we were working with our insurance company through the process, which Jason made himself available to support whenever we requested. Jason took the time too meet with our insurance adjuster and walk him through his review and assessment of the roofs state. I believe that Jasons knowledge and presence upon the insurance inspection was the key reason that our insurance covered as much as they did. He made himself available by phone at all time, even taking calls after hours for unexpected weather questions /delays. When Jason was not available to us, the owner and operations manager, Edward, made himself available, even coming out to our property to discuss some concerns. A few small issues did arise, as does with any project, but Jason and Edward were very quick to respond, plan and correct anything we were not happy with. In the end, we were very happy with PGRS, and their entire team, including Ceslie and Kelly in the office! We recommend PGRS above anyone else!!"

"Nelson Aluminium Products first came out to measure my windows for screen replacement. They came out just a few days later with perfectly measured screens. For the living room, we opted for the BetterVue screens, and they are worth the additional cost. Can't even tell there are screens in the window, except if you are right next to the windows. Highly recommended."

"I have given him one star simply because he showed up. Joseph came here upon request because he was sent photos. Upon receiving the photos he provided an estimate. Once he arrived and realized the job did not require what he originally quoted, he said out of his mouth that the job was not worth what he originally quoted. He continued to push for the original estimate even after admitting that the job was not worth this. He mentioned feed his family which had nothing to do with repairing my bi-fold door. After negotiating and reminding him of what he just said about the repairs not being worth $320, we settled on $250. He put caulk on the hole in the door which is fine.. and he said he would be replacing the hardware on the door. No hardware was replaced. We get to the end where it’s time to pay. I asked him in text (I have proof) which payment method he would accept. He said he would accept discover card. He gets here and now he wants cash or zelle. He seemed as though he was slightly irritated that I had to go and withdraw the cash to send. If he had properly identified what I asked and what he responded to, he would’ve received the payment a lot sooner. Moral of this, be careful who you book for repairs. I will NOT be using this service again."

"I had services from Home Hero for assembling and furnishing my house. The service was excellent. The communication and response from Todd and Melanie of the company was seasonally great and I would definitely recommend anyone who wants to have a similar project to what we had."

"MWT Windows provided an exceptional experience from start to finish! Their professionalism was evident at every stage of the process—from the initial consultation to measuring, scheduling, and installation. Every team member I interacted with was courteous, knowledgeable, and highly professional. The window installation itself was outstanding. The attention to detail was remarkable, from the quality of the windows to the expert wrapping of the wood and precise sealing of even the smallest cracks. The final result was essentially perfect! I couldn't be happier with the job they did. If you're looking for a company that delivers top-tier service and craftsmanship, I highly recommend MWT Windows. Amazing work! Dennis E."

"From the initial sales call with Mike to working out the contract details with Meghan to the installation with Ryan and Mack, I was consistently impressed with the professionalism and attention to detail of Quinn Windows. Not once did I second guess my decision to go with them. The sales presentation was very low pressure, making sure all my questions were answered and giving me time to evaluate the information and make my decision. I put my deposit down in mid-July and the windows were installed 8/25 which I felt was an excellent turnaround compared with what some of my neighbors have experienced with other companies. The installation team, Ryan and Mack, were great. They worked ten plus hours in my un-air-conditioned house on one of the hottest days this summer and took the time to get every detail right and then cleaned up everything before they left. I am recommending Quinn Windows to all my neighbors!"

"Mr. Raimondi was spectacular. He was prompt. His quotes were straightforward and reasonable. He answered questions and gave advice on things we could consider doing. We hired him to assist with a basement remodel and will be working with him on a few more projects to be done."