Get matched with top pre fabricated fireplace unit repairers in Long Lake, MN

"The owners of Countryside Heating & Cooling completely lied about the Labor and Warranty for our HVAC System. During the sales process, the owner himself promised 5 years of labor, including 10 years for parts and service. They are not honoring that claim. At first sign of an issue with the system within days of installation, they stated that the system only had a one year labor warranty. We had to go back and forth countless times before the owner finally agreed to that. They also stated after the system was sold and installed that in order to keep their labor warranty, we would have to purchase an expensive monthly service plan to keep the labor side of the warranty. This was never disclosed in any documentation, or by word of mouth prior to or during the sale of the system. One year later, sure enough a part of the system is already broken and they refused to service it without purchasing their expensive monthly service contract, and the owners have not responded to any of the requests we have made for service. They also stated that in order to keep the parts warranty, we would be required to pay this service or Bryant corporate wouldn't honor our parts warranty. I called Bryant Corporate and opened a case with them. Both the initial rep and the rep escalation Manager assured me that was 100% untrue what Countryside stated, and my warranty was valid regardless of Countryside's demands for 'professional HVAC servicing'. I wouldn't recommend this company to anyone, even their own electrician during the install stated multiple times how their owner would consistently embellish the extend of the electrical work required. They don't even put any guidelines in the quotes for you, it's just the products and prices. Do yourselves a favor and go with a reputable HVAC company, not Countryside."

"It was excellent. The workers showed up on time, they followed the time line to finished the job, very pleasant, personable, and courteous. The workers at the design shop helped us with the selection of the materials."

"Oleg was amazing to work with. He was prompt, thorough, and did everything he could to help me out through any issues or questions I had. He's going to be my go-to guy for sure! Highly recommended!"

"Tracer determined a dry creek bed would correct the wet area in our back yard. They completed the work, adding a rock pile in front of the dry creek bed, which was not agreed upon. This solution did not fix the problem. Our back yard is still wet, grass does not grow and it is very unsightly. When we contacted Tracer landscaping they were resistive to listen and correct the problem stating it was not their issue. The representative has abandoned our project, has not returned phone calls and we are seeking a different landscaping company for help to correct. Our back yard is a mess! The french drain was not installed correctly and we struggled to get sod to grow. Again Tracer landscaping stated it was not their problem. I would not recommend this landscaping company for any project."