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"I had massive water damage occur at my modest-sized 4 bedroom rambler home and was working with my insurance company to have the electrical paid under my claim. Kendrick Electric came out and was requested by my Public Adjuster to quote for having absolutely everything re-done when it came to my home. The total for everything came out to $26,305.00. Kendrick got started and we worked to scale back the scope to the appropriate amount of work which needed to be done. In going back and forth with my insurance company they ended up giving me 9k for Electric. I worked with Kendrick to try to get the cost down as low as possible and we finally settled at a "rough-in price" of $11,719.00. This was supposed to have replaced all of the wiring in my house, installed a new panel and breakers. I came to find out that the wiring was not all replaced, the breakers which I paid for on my invoice, I never got, the panel was never hooked up, resulting in me- a single mom of three kids- having to do so myself. I've contacted Kendrick a number of times to come out and fix some of the areas which still dont work. For example there are two recessed lights that have zero power, there a bar that has zero power, smoke detectors which I paid to have installed based on my invoice, never were. I still have no exterior lights. I've spent hours trying to troubleshoot what my $11k did here at my house, it's been an absolute nightmare. Just this summer I pleaded with them to come out and at least help tie up some of these loose ends. I was told they would, and zero follow-through. I'm a single mom, my house was destroyed from water damage, my insurance company was an absolute nightmare to work with and to have this happen with a very well respected local electrician? The thought even now just makes me want to vomit. I haven't been able to find an electrician who will touch the mess that Kendrick has done. The ones who have come in have greatly apologized for the absolute mess I've been stuck in. Stay far, far away from this group. I would NOT recommend them at all."

"Hello Tony, So we had xxxxxxxx come out and the following was discussed: 1. Because of the design of our home with the foyer and existing 2 levels what we “essentially” have is a two zone system. 2. If Countryside removes the zone system and dampeners we will have no heat in our lower level so they advise against that. 3. There was a way to give us a two zone system however because Countryside chose the layout the way they did there is no option to do anything different at this point. Short of a whole new system at the going rate of ~ $7000 (You have been paid $7505. Removing anything will lead us with just what we started with which is NOT ACCEPTABLE. 4. Countryside has provided us a “quote” and a final bill. There is no signed contract, no change order, no email agreement to do any additional work other than the quote and the crossed out “upgrade” that the quote identifies and Tony was told of specifically at the final “pre work” meeting. 5. We are starting drywall 01/28 and Doug and Joanne Hill are considering $7505 (paid) the total amount due. Please note this amount is ~ 20% more than the quoted amount. Again, there is no signed contract, no pre park scope agreement, no change order or any other conversation signaling to the homeowners the cost would be more the the originally quoted amount of $6505. 6. The homeowners also have two quotes that the desired two zone was possible and that due to the design of our home, essentially what we have. Except due to Countryside opting to add zoning system the two zone system can not be re routed any other way. 7. Doug and Joanne Hill has asked for the Owner to contact for over a week, this has been done via the Sales guy Tony, posted on the Complaint/review site, and a Better business Bureau has been filed over a week with No response from countryside. Given that all this has been done we are considering our relationship complete. Doug and joanne hill have paid Countryside in FULL (20% over quoted amount) and 10% over market value for work complete as evidence by report from Center-point home Services. Addendum 8. Doug and joanne previously offered to split the ~3300 upgrade homeowners did not agree to - leaving countryside to absorb 1505 and the homeowners to pay 1505. Given the assessment from xxxxxxxxxx this offer has been withdrawn! I will forward this to the owner and the BBB Done !"

"They had to replace a diverter cartridge but they broke it. Initially, they told me that everything was fine but then I noticed that the water was dripping and not diverted correctly. They claimed that the spout dripping was normal and I had Grohe sent me a new part to be installed. The new plumber who replaced it showed me how the initial diverter's spring was broken during installation. Very disappointing, especially the fact that they did not take ownership of breaking the part and charged me an exorbitant amount for installation. They wanted the same exorbitant amount to install the new part."