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"The entire process was super easy from start to finish very professional and excellent response time with questions or potential issues. They came out and suggested to remove the old insulation from the attic (mineral wool, vermiculite with <1% asbestos, fiberglass bats) and spray 2 inches of closed cell foam on top of the sheet rock to make R14 and seal up any other open areas (which were many) with cardboard and spray foam over the top of it. Within minutes of spray foam they blew in cellulose over the top of that at a depth of around 12 inches to give me a total R value of 50 or greater. They also gave me a warranty in case the cellulose were to settle too much and they would come out and top it off to give me enough to make R50 again for up to 5 years. My only complaint was that one of the workers came into the home without notification and surprised my mother who was still in her pajamas which embarrassed her, he came in to use the restroom. Then the worker decided to walk around in areas that were difficult to access and walked over a very expensive rug with his shoes on. Otherwise the overall experience was great. Blower door test prior to sealing the attic was 1720CFM and after sealing with closed cell spray foam the test was ran again and it dropped to 958CFM. I would definitely hire them again!"

"Hello Tony, So we had xxxxxxxx come out and the following was discussed: 1. Because of the design of our home with the foyer and existing 2 levels what we “essentially” have is a two zone system. 2. If Countryside removes the zone system and dampeners we will have no heat in our lower level so they advise against that. 3. There was a way to give us a two zone system however because Countryside chose the layout the way they did there is no option to do anything different at this point. Short of a whole new system at the going rate of ~ $7000 (You have been paid $7505. Removing anything will lead us with just what we started with which is NOT ACCEPTABLE. 4. Countryside has provided us a “quote” and a final bill. There is no signed contract, no change order, no email agreement to do any additional work other than the quote and the crossed out “upgrade” that the quote identifies and Tony was told of specifically at the final “pre work” meeting. 5. We are starting drywall 01/28 and Doug and Joanne Hill are considering $7505 (paid) the total amount due. Please note this amount is ~ 20% more than the quoted amount. Again, there is no signed contract, no pre park scope agreement, no change order or any other conversation signaling to the homeowners the cost would be more the the originally quoted amount of $6505. 6. The homeowners also have two quotes that the desired two zone was possible and that due to the design of our home, essentially what we have. Except due to Countryside opting to add zoning system the two zone system can not be re routed any other way. 7. Doug and Joanne Hill has asked for the Owner to contact for over a week, this has been done via the Sales guy Tony, posted on the Complaint/review site, and a Better business Bureau has been filed over a week with No response from countryside. Given that all this has been done we are considering our relationship complete. Doug and joanne hill have paid Countryside in FULL (20% over quoted amount) and 10% over market value for work complete as evidence by report from Center-point home Services. Addendum 8. Doug and joanne previously offered to split the ~3300 upgrade homeowners did not agree to - leaving countryside to absorb 1505 and the homeowners to pay 1505. Given the assessment from xxxxxxxxxx this offer has been withdrawn! I will forward this to the owner and the BBB Done !"

"The contractor was good."

"This is the most outstanding company I have ever done business with. We had them help repair water damage. From the constant communication to the professionalism of the cruise I can’t say enough good things about this company their work and work ethic are top notch."