Get matched with top carpets or rugs clean at home pros in Medina, OH

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"Professional, friendly & efficient."

"Our 7 yr. old carpeting needed to be re stretched. I Googled and found '616', as it's close to us. Very personable and professional. Very thorough. They explained the process well. We had them clean the carpeting as well. My husband and I are beyond happy with the re stretching job. The huge ripples are gone. The carpet looks as good as new now, thanks to them. We are VERY satisfied. Thank you '616'!! You saved the day! Diane C. Brooklyn, OH"

"Great communication, on time, and professional!"

"He arrived on time and was very nice. There was a lot going on in the place (water was everywhere) but he still started working. I was there for the first hour or so that he was so I did hear him cleaning the upstairs carpet. I did leave and trusted he would do what we discussed. I showed up this morning and the floors were definitely clean and the bathrooms were as well. Im not sure if I misunderstood what surface areas meant or not so maybe it’s my fault. To me that means doors, baseboards, etc. All were still very dirty. It’s highly possible he did wipe them and the stuff didn’t come off. I guess my only complaint is we talked about the top fridge and I specifically had a conversation with him and asked if he was going to do that and he said yes he always does the fridge. Sadly when I showed up this morning the top of the fridge was still extremely dirty and so were the sides. Everything he did do was done well. "

"Don overall did a great job. He is a one-man company, and we worried that he was not going to be able to effectively do it all in one day, but he did. He will go over any overly stained areas if you ask him to. "

"They did an outstanding job on time very professional"

"Great"

Owner operated. No subs. Cost is determined by the job.

"When I first bought my house in 2018 it was very outdated and needed a lot of flooring done. I went online and all of the reviews for Frederick's were reassuring that they would take good care of it. My services were preformed in late 2018. I'd like to say I had no problems with the installation or service of those who came to my house. They were professional and even admitted when they accidentally broke one of my windows and paid for it. My issues are with the business itself. There were a few mistakes with the vinyl flooring so my husband made a call to the store in 2019 (less than a year after the services.) After a few calls we finally were able to get Nick to come out to fix them. He fixed one mistake but said he didn't have the correct item to fix the other one. He told my husband he would call him the next day or later in the week. We never heard from him again.. I understand he is probably busy running the store so we tried to be understanding and starting calling the store again. We talked to Mickie several times and were told Nick would get back to us. He still has not.. My husband has continued calling and talked to other employees and still nothing. His call logs on his cell phone show he has called over ten times now. It is now 2020 and I've pretty much come to terms with the fact that my floor is not getting repaired.. Several months ago the carpet started bunching and needs to be re-stretched but I'm afraid to try calling back again. It's very upsetting. I would love to say I recommend them because the products themselves turned out lovely, but customer service matters."