Serving Miami, AZ and surrounding areas
In business since 2003
Free estimates
Warranties offered
"On May 15, 2024, I signed a contract with Azul Landscape Design to install a small pond (6 feet by 8 feet and 18 inches deep) and a 4-foot-high rock waterfall. Tony, the owner, assured me that the project would be completed by June. However, the project was not finished until January 2025. The primary issue has been Azul Landscape Design’s consistent failure to meet their promises. Week after week, Tony assured me that workers would arrive, but no one ever showed up. I would prepare for their arrival at 6:30 a.m. each day, only to be repeatedly disappointed. To make matters worse, we have two small dogs. On four separate occasions, workers left the side gate open, allowing our dogs to escape. As a result, I had to keep the dogs locked inside during the times workers were scheduled to be on-site. However, more often than not, no workers showed up, leaving me to waste entire days waiting for a project that never progressed. Additionally, the workers left my property in disarray multiple times, with piles of materials, tools, and debris scattered across front and back yard. This not only created an eyesore but also led to complaints from my homeowners association, which put me in an awkward and embarrassing position with my neighbors. As outlined in the signed contract, Azul was supposed to install a specific pump for the pond, for which I was charged $2,000. Without my knowledge, they installed a much cheaper pump. Moreover, the contract specified specific lighting for the pond area, but again, without my consent, they installed a different brand. As a result, the lighting was woefully inadequate, and I had to spend hundreds of dollars out of pocket to bring it up to the necessary standard. In November, water began flowing over the rocks in the waterfall, and I noticed that the pond was losing a significant amount of water due to leaks. I spent many hours investigating the issue, and it was finally resolved in January. In order to get the issues addressed and resolved, I have filed complaints with the Better Business Bureau, Arizona's contractor license board (who visited our property), and Small Claims Court to seek reimbursement for the pump and lighting. Tony finally offered a small and inadequate settlement, and we are now in the midst of court proceedings. I strongly recommend avoiding Azul Landscape Design. Their lack of professionalism, poor communication, and failure to complete the project have turned this process into an absolute nightmare. I should have paid more attention to the other negative comments on the internet about Tony and his company. Don’t make the same mistake that I did."









