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"Wonderful! Creative, perfection!!! Fun to work with:). Pays attention to detail and goes above and beyond! A new friend for life!!!"

"Purchased a ductless mini split heat pump to serve as the primary main floor heat source in a home we where purchasing that only has electric services, no gas. They came out and measured and looked around, gave us quotes. I wanted a Mitsubishi but the guy talked me into the brand they recommend Carrier saying it would work better. Funny enough now a year later Mitsubishi is what they are pushing on their website. Install went fine, $5,000 later I have it installed. First summer it cannot cool the space to under 75 in the summer running all day, I figure we bought it for heating so cut our losses on the cooling being effective. The first winter, its a mild winter, it cannot heat the house above 68 degrees we have had to use the baseboard heaters and now the next winter install a pellet stove to offset what was a $300-350 heat bill last winter for several months. The mini split was supposed to be efficient and cut our electric bill in the winter but our usage is up from the previous homeowner that actually heated the whole house, we only heat 3 rooms as two bedrooms are empty, we even put the baseboards on a programmable thermostat and have cut back use there. I feel like they over sold the efficiency of the unit and messed up on estimating what size unit we would need for the space to be heated and cooled, it just feels undersized. I reached out to the company several months ago around our 1 year mark and they never got back to me on my issue with it being undersized."

"This was for new membrane and composition roofing from hail damage. Rhino Roofing roofed approximately 10 homes in the neighborhood.. I believe we were the last job. I also believe his crew was getting pretty tired. Very professional up front. Explained how meticulous the company was on the job. We were gone during most of our roofing project, approximately 6 days. They were almost done when we returned. A little of the roof was left to do and they were just starting the ridgeline and hips. Our home's roof had a "decorative" architectural touch to the hips. It didn't appear this was going to be replicated. I talked to the company owner about how the roof would look when it was done, mentioning the added height on the hip shingles and he assured me the roof would look exactly like before. I saw before they were done the roof was not going to look like it did before. I called the owner. He told me he wasn't certain that shingle was made anymore, he could do the raised look but he would charge me more than the original bid. I later found out that it was no special product, it was ridge ventilation material. The same they had used on our ridgeline. He apologized but did not offer to make the roof appear as it did before even though he had previously assured me it would. After the job I found what looked like asphalt scrapes and marks on the siding of our home. Also saw one of our gutters was sagging and damaged. Very obvious since it was on our driveway side. He sent one of his men out and he was able to repair the gutter to where it had little appearance it was damage. There had been a crew out earlier that morning to clean some of the gutters they had missed, I had to call on that but I think the damage was done during tear off. The next day I was looking at the roof again. I found several areas where the siding had been pulled out, probably to put new flashing on, but not put back in place. I took care of this. Took me about half a day. Roof looks good. Just hope it performs well. Pretty disappointed all in all. I was lied to. Doesn't set well with me."