
Serving Mooresville, AL and surrounding areas
In business since 2009
Free estimates
Credit card accepted
"I had steel front entry door that faced the morning sunlight. As a result of this, along with paint color, the door (and sidelights) absorbed a lot of heat and underwent a lot of expansion and contraction. This expansion eventually led to the sidelight trim to bust causing a drafty entryway and moisture intrusion. Also, probably as a result of the house settling after construction, both the entry door and and storm door were not square and didn't shut and latch properly. I went to the showroom and informed Mr. Pittner of my problems and he suggested the type of door I should get installed which I agreed to. Mr. Pittner called before coming out to perform the removal and installation and they arrived on time. They made two trips out to the house, the first to install entry door then later to install the storm door after I painted the entry door (I wanted to save a little bit so I did the paint myself) They performed the work quickly and quietly (as quiet as you can for a construction job!) and were even open to any questions I asked during the process. They were thorough in their clean up as well. I am very happy with the installation and am no longer embarrassed by my front door. I would definitely recommend this Pittner Services and if I ever have a similar job (windows, doors, etc.) they will be the first I would call.
My only "complaint" would be the timing of installation. I got the initial quote towards the end of May, installation of the entry door occurred in mid July, and completion of the project with the storm door in mid September. When we were determining a day to come out I was put on the schedule as ASAP, meaning that the installation shouldn't take long and they would fit me in between bigger jobs. I can't really complain much because I wasn't in a hurry to get the job completed and if I wanted it done sooner I would have requested a firm date, so some of the "blame" could have been put on me. Weather also played a role, we ended up having a wet June so that pushed a number of jobs back. Another reason I can't complain much is they when they did come out in July, it was after a nice cold front pushed through which knocked the temps down near 80 degrees, so I saved in not having to run the AC while they had the front entry way wide open during installation. Finally, when they made the second trip out to install the storm door they took a look at and repaired a closing and latching problem I was having with my back patio door (installed by a Lowes installer a couple years earlier, had simliar thermal expansion and moisture problem) at no extra cost! I wish I had Pittner for that job. I can look at time issue in a positive light however, if it took this long to come out to complete the job due to other projects going on, then there are other people that see that they perform quality work.
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