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"Brad did a great job with our home inspection list. He finished everything in a timely manner and was very responsive throughout the whole process. I would recommend him to my family and friends."

"Chat Hannabass did a excellent job..My only complaint is the cost for such a easy simple job..It took him less than 2 hour to complete..First he had to run to Lowes for parts..which no doubt cost less than $100.00... I was charged $965.00 ...I had to do it that day because of the slow drip to my basement...I believe because I am a woman living alone and a man is not here to dispute the charge...plus them knowing-what else can u do...Wait days for a reasonable plumber and have water keep dripping? It not just that company it's almost all of them that figure u are a woman...what do u know.... I guess the next time I will have to hire a man to be here.."

"Replaced air conditioning unit. Super nice brought us portable a/c units until installation was completed. Very professional and easy to deal with."

"Our deck caught fire last summer and we contracted Chris Heinz to do the rebuilding and replacement of our fire-damaged exterior. Chris was wonderful to work with! He worked with our insurance company tirelessly and also kept us informed every step of the way. He and his crew removed our old deck and siding, and built a new deck, a landing and stairs off our kitchen, installed a new sliding door and four windows, replaced our siding and trim, and installed new outdoor lighting. There were a few delays due to the pandemic and materials being readily unavailable from one of the manufacturers, but the timeframe was reasonable given the circumstances. Chris and his crew did an amazing job and we couldn’t be happier. We love our beautiful new deck and the new siding and trim. We get so many compliments from our neighbors and passers-by! We will definitely go to Chris next time we need work on our house and recommend him to everyone!"

"Work was excellent! Workers kind and understood all my directions."

"We just had the original kitchen in our 1968 house gutted and renewed by Vienna Prime Custom Kitchen & Bath (Prime Custom). BLUF: We highly recommend you consider them in your due diligence efforts to find a reliable & quality K&B contractor. Good internet reviews were a significant factor in selecting potential bidders for the refurbishment of our kitchen and two full bathrooms; that’s why we are submitting this robust positive feedback. In fact we are putting our money where our mouth is by awarding the refurbishment of our two main bathrooms to Prime Custom. These two combined projects are more costly than the kitchen was. Our procurement strategy was to hold back the bathrooms until they proved themselves with the kitchen. They came through in spades. Our kitchen journey from planning, contracting, detailed design, execution and final delivery was by no means a cakewalk but Prime Custom was an outstanding partner and delivered a quality product. We trust them! Believe me, we were a bigger “PitA” than any customer under the sun but Prime Custom Prime was collectively patient, understanding, informative and most importantly tolerant of their sometimes-antsy interior design challenged clueless customer. Their team, including an involved owner, consisted of Filiz the designer (PC Vienna), Nick the PM (PC Arlington), and several company employed skilled tradesmen in all disciplines, including the après project cleaning crew that were “the Best”. Even with a professional and organized contractor team doing quality work, the vagaries of ripping out and replacing a kitchen is a taxing psychological rollercoaster. Despite a detailed Statement of Work (SoW), there were lots of moving parts with so many big and small decisions throughout the project. Prime Custom did a masterful job “herding cats”. The project was 95% complete in three weeks and we were able to reclaim our new beautifulyl retooled kitchen by the middle of the fourth week. We did our homework. We developed three pages of bulletized line items, one for each room in our SoW. After interviewing a dozen K&B contractors including onsite visits and receiving half a dozen bids on our very comprehensive SoW, we culled the list down to three potential providers. Prime Custom matched the low bid for the kitchen with one contractor and the two bathrooms of another. We decided to go with Prime Custom with the hope of their doing all three rooms after they proved their worth on the kitchen. Our strategy has worked so far. We will update our review after Prime Custom completes the two bathrooms. It pays to be anal in working on home improvement project contracting, no matter how painful."

"DMV were the contractors for a series of renovation projects in my home -- renovate a powder room, complete renovation of the kitchen, renovate a closet space, install a skylight, repaint several rooms and the staircase, and refinish the floors upstairs. Javier and the crew were outstanding: very communicative throughout the project, attentive to my concerns and the integrity of the house, and very accommodating with my neighbors. Javier offered many helpful suggestions for tiling, fixtures, and colors. I'm thrilled with the results -- the quality and precision of the work is excellent, and the skylight has transformed my home and my life. Perhaps the most amazing aspect of the project is that I could not be on site as I was posted overseas during the work. I had to trust Javier and his team completely to carry out the work without my hands-on presence. My trust was well-placed. They took care of my home and its contents, and the project was finished in budget and early. Javier was also super-responsive and helpful once I was able to return home. I can't recommend DMV highly enough! S. Boswell"

"I called at 0730 when they opened. Kieran answered immediately and was polite and helpful. We setup the appointment for that morning, and he called back to let me know they were on the way. Steve was courteous, professional, knowledgeable, and did great work, 3 repairs in under 2 hours. They were upfront about the price... a lot, perhaps, but you get what you pay for, and I am extremely satisfied that actual an actual plumber does the plumbing, not just a handyman, and the work is guaranteed."

"I’ve been a loyal Snell customer for years, but this recent experience was deeply disappointing. After our AC failed in August, Snell diagnosed a leaking evaporator coil. We chose to replace the system through them, and the salesperson took time to evaluate the setup in advance. However, on installation day, the crew arrived without the correct ductwork and had to make adjustments on the fly. Unfortunately, the adjustments were poorly executed: • The Aprilaire humidifier was mounted on sloped ductwork rather than a level surface, contrary to manufacturer specifications. • The hole for the humidifier was cut inaccurately. • The drain line was left kinked in multiple places. Aprilaire support later confirmed the humidifier was not installed correctly and warned this could lead to water backing up into the system — a concern I had raised with the installers before they left. Despite multiple follow-up attempts, I received no meaningful response. I was told my concerns would be escalated, but no one followed through. This was a major investment, and I now feel I need to bring in another HVAC team to correct issues that should have been resolved from the start. I’ve recommended Snell in the past, but I can’t in good faith do so now after this experience."

"Excellent work. Very happy with the results."