Get matched with top wood stairs and railings repairers in Mountlake Terrace, WA

"Geo came and gave me an estimate on 3 porch post and a beam and sent a contract that defined what needed to be done. Talked to the subcontractors who weren't aware of the conditions or wheather they needed to install post brackets or any other procedures. The subcontractors talked to me about the need to replace concrete surrounding post and I told them, yes replace. Later I reazlized they hadn't neither caulked nor replace necesary concrete. From what I saw, they probably used the wrong type of post brackets for my particular situation. Somebody from Roof4Life needs to check and verify project is done correctly before they let subcontractors leave. They are the experts not me."

"Thanx"

"We hired Andrew and his team to install some safety features in our home: grab bars, railings, some dry wall repair. The quality of work was excellent. Andrew and Josiah kept us informed throughout the project. Both men were easy to work with and did a wonderful job of cleaning up as they went along.. We have already hired them for a kitchen project in our home!"

"Aaron and his crew repaired water damage from a leak in our front porch roof. They reframed the deck and replaced the deck surface, then replaced a roof beam, part of a soffett, and built up a new roof substructure for a new flat roof. They replaced exterior stairs, and side shingles in a number of impacted areas. It was multiple projects to get our 100 year old porch back in great shape. They finished off with painting around this project and all other trim around the house. The house is in great shape after all their efforts. Aaron's time estimates at different stages were right on. He and his crew were timely and easy to have around. We like their work quay and we'd work with them again."

"I loved the work done by Madera LLC. They renovated my entire kitchen. Installed cabinets including custom ones specifically for my needs. They also did all the stain finished trim. Plus a few added special touches. The work was done efficiently and at a reasonable price. Will definitely be contacting for future projects."

"Ali A. And Dylan T. were outstanding! These installers worked their tails off installing our 10 windows in Poulsbo, WA. They were also courteous and very respectful of our home."

"Outstanding service and work installing 6 windows and our patio door. Installation crew were very neat and unbelievably quick. Cost was less than we expected. We would highly recommend Harley Exteriors. Entire crew were very helpful and kept us up to date on everything."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"I went through like 3 other chimney groups including Chimney Sweep Masters and they all gave me conflicting information. Emerald City Chimney on the other hand was honest and thoroughly dismantled all the b******* the others tried to sell me. That’s what happens when you actual experienced workers take the lead instead of salespeople. It took a while to figure out exactly what the best approach would be, but in the end I got a job done for like $650 when the others wanted like $3000. I bought a custom fit chimney cap myself for like $200 I think and then had emerald city retrofit and install it for $450."