Get matched with top carpets or rugs clean at home pros in Northfield, OH

"x"

"Great communication, on time, and professional!"

"Don did an excellent job with the stripping, cleaning and waxing of a vinyl floor in my orthodontic office. One area was particularly stained and he did an amazing job with this restoration. He was very efficient and worked around my patient schedule. I would highly recommend him!"

"I was very disappointed with the service overall. He did remove a stain on my couch. My high traffic areas look the same and all the dirt on my steps was pooled to the edge of the step. I still to have my carpet cleaned."

"Professional"

"Great"

"When I first bought my house in 2018 it was very outdated and needed a lot of flooring done. I went online and all of the reviews for Frederick's were reassuring that they would take good care of it. My services were preformed in late 2018. I'd like to say I had no problems with the installation or service of those who came to my house. They were professional and even admitted when they accidentally broke one of my windows and paid for it. My issues are with the business itself. There were a few mistakes with the vinyl flooring so my husband made a call to the store in 2019 (less than a year after the services.) After a few calls we finally were able to get Nick to come out to fix them. He fixed one mistake but said he didn't have the correct item to fix the other one. He told my husband he would call him the next day or later in the week. We never heard from him again.. I understand he is probably busy running the store so we tried to be understanding and starting calling the store again. We talked to Mickie several times and were told Nick would get back to us. He still has not.. My husband has continued calling and talked to other employees and still nothing. His call logs on his cell phone show he has called over ten times now. It is now 2020 and I've pretty much come to terms with the fact that my floor is not getting repaired.. Several months ago the carpet started bunching and needs to be re-stretched but I'm afraid to try calling back again. It's very upsetting. I would love to say I recommend them because the products themselves turned out lovely, but customer service matters."

"Lowe's Air Duct Cleaning was excellent. They responded quickly, arrive on schedule, completed great work!"

"It was pretty good, they cleaned up really well after all."

"They were great, always on time, friendly, did a nice job, and they cleaned everything up."