Putting Green Installers in Northridge, CA

"I had just finished working with three different contractors on separate projects inside of our new home and wanted to renovate our backyard before hosting a baby shower at the end of the following month. That concentrated experience with different companies (some of which less ideal than others) left me a bit apprehensive but also helped set a standard when it came to finding the right company to revamp our backyard. Upon first meeting Oz and Brandon at our consultation, they far exceeded my expectations when it came to customer service. Sure, they took measurements of our yard and we discussed the scope of the project. However, they also took time to tell me about themselves and their work, and to get to know me and what my goals were for both the final backyard result and the process getting there. Time, affordability, quality, and professionalism were all important to me and I can honestly say that Encore Builders was able to meet all of my needs without drastically sacrificing one for another. As for their communication skills? Before, during, and after this whole experience: grade A. Before we officially decided to green-light Encore and their services, I was waiting on my other half to return home from working out of state so that he and I could discuss, in person. In the meantime, Brandon regularly followed-up via telephone calls - and never in a badgering or pushy manner. It was the perfect level of professionalism I would expect from a successful business. He genuinely wanted to make sure that we were comfortable with the information they provided and that we had a clear understanding of what our options were. For example, they initially recommended utilizing their designer to generate ideas for our backyard but the vision we had seemed relatively straightforward (I even provided rough measurements for it). We decided to forgo the designer and draw out a plan together because they were determined to help make our yard as close to our vision as possible without breaking the bank. After material costs were confirmed, Oz and Brandon would regularly text me with new ideas (minor, but money-saving tweaks) that would help us stay within budget. As far as when the project started, if Oz had not already physically stopped by to check in, he was calling me at the end of the each day to go over the happenings and discuss what I should expect the following day. He also made purchasing materials from suppliers a breeze by doing all of the legwork and acting as an intermediary for the payment process. Then there was the crew who truly cared about their quality of work. Yes, there were a few errors and minor overlooked details along the way - that is inevitable. But unlike the experience I had with previous contractors, the crew was receptive to my concerns, more than willing to correct the matter, and never once made me feel uncomfortable or bad for pointing it out in the first place. And these guys were really putting in the work. Due to an impending storm, we had (rotating) crew members here 7 days straight while our project was completed in 10 days (the bulk of which consisted of demoing, grading, resloping, and replacing 1400sf half grass/half concrete yard with brick/pavers and artificial turf). Of course, at the end of the day, Encore is running a business and making a living but they are incredibly easy to work with and are altruistic when it comes to giving their clients a beautiful yard. They even sent a team back to seal our pavers for us when we inquired about it (paver sealing is not an inherent service). We are over the moon with our results and despite my other half previously advocating for real grass, our artificial turf is so vibrant and convenient that he is eager to get some in our front yard, as well. To be clear, we absolutely plan on renovating our front yard in the near future and will ONLY be calling Encore. Thank you, you have all been phenomenal."

"I had my my retaining wall installed with Joseph and way to go team The project was smooth and professional The prices was more then fair Definitely 5 stars"

"Solid work, great customer service and quick. They installed putting green and 2 kinds of artificial grass. They gave us sound advice on how to get the most out of our budget and dream lawn. They have wide variety of grass to choose from and are very patient with us. They ff up consistently and responds right awa."

"On time. done in one day. Willing to work with all changes."

"Great company to work with. Very professional, and efficient. I would definitely recommend them for all landscaping needs."

"Jose and his team were prompt and very professional. I was extremely happy with all work we had contracted."

"After a lot of thinking decided to do remodeling in our backyard. The turf looks amazing, the job was in a good price and very well preformed, professionally done in a reasonable price and in only 3 work days!"

About us: "Smart Yards, Inc., is founded by two veteran construction professionals who each have worked in Southern California for over 25 years. Paul Easley, licensed contractor, and Walter Hagedohm, licensed architect, partner in both residential and commercial clients. Our services range in synthetic turf to complete design to installation. We look forward to sharing our expertise and making your landscaping dream a reality!"

"We recently had System Pavers complete our second backyard project. Phase 1 was in 2014, and it was now time to expand it with a fire pit, larger patio, walls, and a putting green! It was a joy to work with them again! The end results were absolute perfection in our eyes. We are thoroughly enjoying their creative masterpiece. We cannot recommend them highly enough. We canâ t wait for phase 3 next year! From beginning to end, Jeff Laack and Aaron Kennedy were phenomenal. We are so grateful for their expertise. Jeff came to our home late November of last year. He was friendly, respectful, and connected well with our family. He had a vision from the beginning and brought about an excitement that we did not even know was possible with pavers. He saw the potential in our backyard, and made it come to life with spectacular plans that blew our minds. The curves, angles, materials were beautifully captured in his design. He envisioned a putting green in part of our yard that our children would enjoy. It transformed our project and added so much greenery and fun to the space. Jeff worked with us to bring our dreams come to reality with the budget we had. It was truly more than we could have hoped for. He was a delight to work with. Professional, friendly, creative, and energetic. The design process was fast. He worked with our challenging HOA and was patient when problems arose on our end. From the first meeting to the final walk through, Jeff was outstanding. System Pavers is lucky to have such a tremendous visionary. When demo day came, so did our phenomenal Project Manager. I still smile when I think about what a kind, creative, meticulous, and enthusiastic guy he is. We were so fortunate to see Aaron every day for almost 3 weeks. He connected with our family in such a fun way. He went through every inch of our yard with us and made sure everything was more than perfect and to our liking. He led his crew well. He communicated with us constantly. He also made sure the whole family, including our 3 young children, had FUN with the construction process. My kids looked forward to having Aaron visit each morning. He was a burst of sunshine and made sure it was a pleasant experience. In fact, we were heartbroken when the project completed because it was such a fantastic experience. Aaron worked long hours to make sure our backyard turned into our dream space for the family. He is extremely knowledgeable in construction and made sure everything was beautiful crafted. We made revisions along the way, and he always overcommunicated to make sure we were happy. We received daily job comments via email that helped us stay updated on the work for each day. Aaron is an outstanding manager and person. Any future job will be lucky to have him as a manager. He â s going places! We were honored to work with him. The end results were flawless and exquisite, thanks to Aaron and the crew he led! Not only were Jeff and Aaron wonderful, but I also want to comment on the workers. We have a large window in our family room that our children and I would look out of each day. We commented that they literally never stopped for one second. They just kept on going and going and going. Their work ethic was outstanding. All the men were respectful, polite, and friendly. They showed up early every day and worked long hours, 6 days a week. They were all experts in their work. We were impressed with their skills. We are now landscaping and enjoying our beautiful new backyard. Phase 2 complete! We canâ t wait for phase 3 next year. With eager hearts, we highly recommend System Pavers to everyone!"