Get matched with top appliance (smaller size) installers and replacers in Park City, UT

"Failed to fix the issue the first time, and was contacted to come fix the issue. Agreed to take time to come that Friday. That Friday I woke up to a text saying it wouldn?t be until Tuesday because Monday is a holiday. The manager Tracy got on the phone and got very irate because I complained about having to take a third day off for her company to do what they should have done the first time. I expect a full refund, and a $20 da day storage price for the faulty parts. If how I was treated was any indication of how they work the other reviews are obviously lies."

"I would like to preface this review with two things: 1. 5 star offers a discount on their work if you leave a good review, be weary of what you read on here. 2. We have had this company complete both a kitchen and a bath remodel. The issues I will bring up were consistent with both of these jobs. During both of our remodels, the biggest complaints I had were communication and quality. Two big components that a company should really pride themselves on if they cared about their customer base. Communication for our projects failed at almost every step of the way. The conversations had between us and the salesman were great, and then almost every single interaction that was not only had between us and the company but the company within themselves was comically poor. Some examples include: 1. Being told we would have a project manager come to our house prior to the project to check out our attic for structural questions (no one ever came before they started knocking down walls) 2. There were days workers would show up when we didn't know they were coming and not show up on days we were told they were supposed to be there. Not to mention the tile workers who had their truck parked outside our house from 8-5 but stayed in there late and left early to smoke. 3. Several unanswered/not returned calls and texts from the project managers. The only time the office reached out to tell us about something? When the bill was "due" even though our project wasn't complete yet. 4. Our salesman saying a project would take 3 weeks when in reality, it's been 3.5 months and there are still issues. 5. Anytime we asked the current workers what the plan was for the next day or really anything, they NEVER knew. They didn't know who was going to be working, they didn't know when, and they didn't know on what. 6. Several of the workers telling us point blank that their fellow workers screwed up and did things wrong. Good thing we caught it I guess? 7. Tile was about to be installed until I noticed it was not the right time, and the workers had no idea and they didn't know what tile they were actually supposed to put down or in what pattern. Then tile had to be ordered, delaying us even further. 8. The list goes on and on. It's as though no one in the company ever talks to each other, or their customer, and we're left trying to put the pieces together. Secondly, their quality of work is not worth what you pay, not even close. There has not been a single thing that they've done that we haven't had to ask them to fix or redo. This adds time to the project, financial strain on us as customers, and not to mention the stress of constantly acting as a project manager. We have had MAJOR things need to be redone (I'm talking walls needing to be taken apart and rebuilt, cabinet and ceiling painting, relocating outlets, and an ENTIRE SHOWER FLOOR), as well as other things (paint chipped walls, bad putty jobs, grout crumbling, paint splattered inside and outside the house and on and on) and all of it was because no one from their team cares enough to do it right the first time. The pictures I will include show *finished* products that they think are appropriate to leave as a job well done. Not only that, but just this last time when pointing out that the glass they had "special ordered" was actually measured wrong and therefore our shower door is crooked, I was told that my "OCD will just have to live with it." This company is not worth your time or effort. I would never recommend them to anyone."

"YES HVAC scammed me out of $2,500. When I had my furnace & air conditioner replaced last year, YES failed to mention that Carrier (both my heater & AC were Carrier brands) was running a promotion that if you replaced both a furnace & an AC system with Carrier products, they would give you a cash rebate of $2,500. YES HVAC simply did not inform me of the company rebate program; instead, they just took the money from me without my knowledge. I eventually found out about the rebate later when I replaced the second full system in our house. Obviously I went with another more transparent/honest company the second go around. When I discussed the situation with YES management (even providing them with the written proof from Carrier Company of the rebate program), I still have heard nothing further from YES. My suggestion is to go with the competition rather than YES HVAC; it cost me a $2,500 rebate, what will they scam you out of?"

"he said my toilets were flushing just fine and he told me I have the old toilets with only 2 inches that go down and the new ones are three and I could buy them at Lowe’s. I was shocked when he didn’t charge me. I will definitely use upfront again. I think that it’s a First honest Plumer air conditioner guy I have ever had come to my house, they always try to rip you off. The last guy that came and looked at my air conditioner. He got me for $550 to clean it. I was amazed the upfront did not charge me anything"

"Monkey Wrench replaced my tankless water heater. The water heater was faulty. Wes was on the phone with the manufacturer and had details worked out for a new water heater. Wes spent many hours diagnosing and replacing water heater. I was happy with the work done by Monkey Wrench and would much recommend"

"Kind, professional and fast."

"Eddie Durrant and his assistant did a great job in replacing my water heater. They showed up on time and did the installation in an orderly and careful manner. When finished, they explained what the work consisted of and removed my old unit. I would definitely recommend them."

"Everything went very well. I would defiantly call again if needed in the future!"

"Our home is over 25 years old and we were needing a combination of home renovations and a series of new work including new bedrooms, bathrooms, storage rooms and generally fixes around the house. Dan and his team were incredibly professional, adaptable to changes and quality driven. The projects varied significantly in scope and he assembled a team that was able to accomplish our request and exceed our expectations. We have already had neighbors look at his work and are interested in hiring Retrospect. Very personable."

"It went great. Great communication throughout the process. Came in right on budget. It looks beautiful."