Get matched with top garbage disposal installers and replacers in Phoenixville, PA

"Scott came to my sisters house to diagnose and repair a washer that was trickling cold water. He told her that the machine was not getting water and the problem was the valve and plumbing feeding the hoses. Call a plumber. I went there an had a look thinking that that was unusual to be blocked with public water and pressure. I disconnected the hoses from the washer and put them into the tub and turned the water back on. The wasn't a flow problem. It was the cold water solenoid on the machine that quit working. It is an electronically controlled valve. Kaput. I ordered one and replaced very easily. I called Scott and thought I'd tell him what the problem was. I wasn't angry, just gave him a call. I wasn't expecting him to raise his voice in defense of his misdiagnosis and what he charged. He told me she was lucky that I hadn't charged full price. lol. I said she was lucky that she didn't waste more money having a plumber tell her that there wasn't a water supply problem. I really wasn't expecting him to get loud and defensive. I thought he might be humble, admit a mistake and possibly offer a refund. But was told that he did her a favor only charging her $89.00."

"I had a service appointment on Feb. 28, 2019, for two problems: limited hot water in one shower and cloudy water coming from the kitchen faucet most of the time (also impacting the dishwasher--ie, I can't use the faucet or dishwasher for safe and sanitary cooking or cleaning). The technician fixed the shower, but said he could not identify the problem with the water (which was not cloudy at the time of the appointment) without first taking a water sample and having it run. He opined that it was a water quality issue and needed to be filtered--confirming that it is not safe to use the kitchen faucet or dishwasher (same pipe) until it was fixed. It is April 15 and I have been unable to get an answer from anyone or have anyone come back out to fix the problem. I have emailed and called, and nothing. No explanation of the test results, no follow-up. Highly disappointed. Now I will have to start over with a new company, two months later, so that I can soon start using the water in my kitchen for cooking and cleaning. For someone who cooks often, this has been a nightmare, and it is ruining everything that goes through the dishwasher with the film and residue left behind. I do not recommend this company. Regarding the shower, he was called for an evaluation and estimate, and began fixing the issue without authorization. The cost seemed very high for the repair work, and my landlord wanted to get a few estimates before proceedings with repairs. The technician didn't provide that option. I was ultimately happy to have the shower fixed, but overall not good service."

"Wes did a fantastic job! He was honest, kind and respectful. He refinished (the walls) and painted just about the entirety of my 1.5 bedroom condo in under 5 days time. The place looks brand new. Wes was always friendly and on-time. At the end of everyday, he walked me through his progress asking that I carefully review for any corrections I might want him to make the following day. He always went over exactly exactly what he would be doing that day, to be certain it was exactly what I wanted. In short, I was extremely happy with the work Wes performed and it absolutely exceeded my expectations. I will definitely be reaching out to Wes specifically if I ever need anymore painting done."