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"I do not recommend Bath Planet. The cost is exorbitant for such a pretty product made with poor quality materials and shoddy installation. There is too much give in the flimsy walls and pan. After only a month, I had to have someone come in and recaulk. It took a LOT of caulk for the big gaps. Yes, there was mold. Then, two years later, yet another issue. We noticed a squishing sound in the hall, then water started coming up between the floorboards. It took a plumber two trips (and a week of using no water in that end of the house - no dishwasher, kitchen sink, laundry, or bathroom) so the floors could dry and he could find the source of the water. Turns out, the shower drain was not properly installed, or perhaps it had worked itself loose with the flimsy bendable pan. Water was draining between the concrete slab and our pvc laminate flooring. Yes, I am upset. I am so sorry I allowed Bath Planet anywhere near my house."

"He came on time finished the job and cleaned up after himself. He also put in a new p-trap which I didn't expect and needed."

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"I am writing to express my sincere gratitude to David Ward and Metro Appliance store people in Lowell, Arkansas for resolving our dissatisfaction issue in one day that was never resolved with Frigidaire/Electrolux Service. Our part replacement issue was ongoing for 6 weeks. I and my husband love all Frigidaire appliances that were sold by Metro Appliances to our new home builder. Especially the Microwave product #PMBS3080BFA. In short, we like the appliances for the best performance, looks and durability at reasonable pricing. Unfortunately, the microwave needed the turntable motor replacement in original manufacturer's warranty by Electrolux Service. The service technician accidentally dropped the trim kit on the floor and damaged it. He promised to replace it but he never did. The Electrolux Service Representatives tried to resolve this issue in 8 phone calls that my husband placed without success. We just received false promises from same service technician and service people. This is when David and Metro Appliance came to the rescue. Metro Appliances didn't cause the issue but they took a responsibility making sure to make a customer happy. David procured new trim part in one day and have it ready for pick up next day free of charge. We need more people like Metro Appliances have to make our lives better. The products they sell and their showroom in Lowell AR are beautiful. I will recommend everyone I know to shop there."

"Did a great job! Will hire again!"