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"They were very thorough and professional. Very personable."

"Richard was so friendly and did his work very well, he went above and beyond with the project that I needed done. Went very well"

"Excellent, was able to work independently without owner presence. Did a great job and was communicative by text and video."

"We had a furnace installed by Harp on July 8th 2024 after it being diagnosed by their technician as to the reason our ac system was not functioning properly. That’s when our troubles with Harp began. The installation was not done properly, we needed 3 service calls to get the ac to work properly. The installers were sloppy. We cleaned up screws and wire and parts from the old furnace for weeks. When heating season began we noticed that the humidifier installed with the furnace was not operating. We scheduled an appointment to have it repaired and they called the day of the appointment and told us they couldn’t come that day and we had to reschedule, so reluctantly we did. They finally came and repaired it. From what the technician told me it was not wired properly. On January 21st 2025( the coldest night of the year) the furnace stopped working. We called Harp to get someone to come to repair it as we had no heat in below 0º weather I was told the best they could do is to come the next day between 2 and 6 pm. I tried to explain that this was an emergency but to no avail. I called my local oil company and they were at my door within 30 minutes( which I would’ve expected from the company who sold us the furnace) the repaired it quickly and told us that one f the wires on the control panel was not attached properly. It cost me $300. I would NOT recommend Harp to anyone. They are not reliable and do not stand behind their promises of service 24/7. Stay as far away from this company as possible. We are sorry we ever started with them."

"We had a leak behind the sink in the master bathroom. The leak was traveling downstairs and into the ceiling and walls of bedroom below the bathroom. We did not know where the leak was coming from when we called the plumber, and assumed it was coming from within the walls in the downstairs bedroom. The plumber was very nice and professional, but started off by cutting a large hole in the downstairs bedroom to find the leak, and it obviously was not there. He then moved to the upstairs bathroom, found it and fixed it. The issue is, as a plumber he should have known to start upstairs in the bathroom to look for it. Now I need part of my ceiling replaced and it all could have been avoided."