Get matched with top wood fence repair pros in Plano, TX

"It went very well. I was kept well informed of the installation schedule and all went as expected and specified in the quote. The entire fence was replaced completely in one day and very well done. Staining was done at a later date to allow time for the wood to dry out. The price was competitive with two other quotes and post spacing was 6' rather than 8' as in the other quotes."

"Excellent service, the wood fence is great. I will hire them again ."

"Philip and his crew did an outstanding job. The fence repair was not easy, but they took the time and effort to do it right. Highly recommend!"

"The project went as planned. The crew arrived Monday, removed the old fence and dug holes for the new fence posts. Tuesday, they set the new posts in concrete. Wednesday, attached the cross members, and Thursday completed the fence. Friday morning finished hanging the very heavy gate and completing the job.
A couple of additional comments:
Blacksmith Fence rebuilt our cedar pool equipment enclosure that was destroyed in a storm for no charge after originally quoting a price in the initial quote. Additionally, they unexpectedly repainted not only the replaced driveway gate post, but the entire gate and existing post on the other side of the driveway at no charge.
Generally, the workers arrived after we left for work in the morning and were gone by the time we returned home in the evening. I considered that a plus as we enjoy our evenings outside.
I originally contacted Blacksmith Fence in April 2012 for a quote. I delayed scheduleing the job until September 2012. During this time, Ty stayed in contact and was prepared to start the job at my convenience.
Very happy with the quality and professionalism. We chose this contractor solely based on the Angie's list reviews. We would use them again.

Update 10/28/2012: If you want a privacy fence, make sure you specify no gaps between slats. After my initial favorable review of my fence, I realized the slats were places 1/4 to 3/8 apart. Not ideal when you want a privacy fence. I realize there are variances in the wood slats, but most of our slats were installed with a very large gap. When dealing with this vendor, make sure the slats are installed tight in the upfront negotiations. This is not something you can fix after the work is done.

"

"i could not have ask for a better company did everything we agreed to and did a perfect job with some other fence repair that was needed as well."

"The tear out and installation went well. The crew arrived on time, the job was completed within the estimated time we were given. 
The fence is well made, the materials are good quality and they are one of the only companies that offer a 10 year warranty.
Cisco (the owner) came out on the last day to make sure we were happy with the project and he made sure the little things we were concerned about were taken care of immediately. In addition, he had his crew add some design details to the fence at no charge because he wanted it to have a nice drive up appeal. Overall, we got a very nice, solid fence for the money we spent.
Follow up: Fast forward one year and the erosion problem returned in an area they had reenforced the landscape wall. I contacted them by email three times with no response. I then called Cisco on his cell phone and left a message. No response. 
I called back and was able to connect with Cisco who apologized and sent Hugo to my house to assess the situation. Hugo agreed that the issue needed to be addressed and it fell under warranty. This was Friday, February 26. Hugo told me he would contact me on the following Monday February 29, and setup a time for repairs. I called Cisco on Thursday March 3rd to find out repair timing. He again apologized for the delayed response and told me his crew would be out on Saturday to affect repairs.
At 11 am on Saturday, I called to determine when the crew would arrive and was told they were finishing a job and would be there soon. They arrived about 1 pm. The crew spoke broken English and between that and my broken Spanish, we were able to communicate. They made the repairs but did not have a clear work order so when I asked them to look at the other area Hugo and I had discussed, they seemed a bit put out. They did the repair but then quickly said thank you and goodbye (I feel) to ensure I did not find something else to keep them there about. (to be fair, that is just my perception but is that not what matters in a customer relationship?) I feel like they should come back with a load of dirt to backfill what was lost but I will not ask them to do that. 
Bottom Line: 
The fence is of very good quality materials, workmanship and design and should last a long time
I do believe the owner, Cisco will stand behind his work. I feel he is a man of integrity but has some people working for him that don't have the same level of commitment to customer service.
I think they lose track of some things because they have gotten very busy and do not have an efficient system to manage their business.
Their salesperson, Hugo, is young and needs to understand that well organized communication is critical to maintaining a happy customer. Had he stayed in contact with me and ensured I knew what would be happening and when, this review would have gotten MUCH better ratings.
Would I hire them again, yes but I would make sure they understood what I expect of them regarding communication.

"

"Zack and his team were very helpful and efficient in their work. I appreciated the candid conversations and timely correspondences whenever I had a question or went to schedule their service. The fence repair looks great and their team did a fantastic job. Would definitely recommend them to anybody looking to fix up their fence!"

"Jacob was awesome. He tried to repair two sections of wrought iron fencing. One was so badly rusted he had to build a custom section that would fit and match. Temp was 100 deg + outside. Attention to detail and customer satisfaction was exceptional. Will call him again!!"

"Kevin actually started our fence job earlier than first projected. They finished the entire job, tear out and rebuild, in two days. The fence was built with quality supplies and it looks great. Clean up was very good. We would definitely use T.X. Thunderbolt fence again."

"Patrick did a great job repairing our existing gate/fence. I had to have a tree stump & roots removed at the same time the fence was down. He was able to work his schedule in a way that allowed me to juggle two separate contractors, simultaneously. The cost was reasonable. Given that I was asking him to work with mostly already existing materials, where possible, he did exactly what was asked, & I’m very pleased with the results."