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"Yes, great experience "

"Yes, great experience "

"The primary reason I hired the contractor was to clean the furnace ductwork. The vacuum equipment they used left a layer of dust in every room in the house and on every surface including the carpet, bedding etc. I've spent 3 days dusting and vacuuming the carpet after the work. I think Steven and Sons is a very good company if you hire them to repair or replace your furnace, however they don't have the proper equipment for duct cleaning."

"Great customer service! Got job done quick"

"Unfortunately the work that was done wasn?t very high quality. The bid was for like or better materials but the job was done with lesser quality materials and materials that did not match what was previously on the house. When I asked Michael he said he would up charge me to match the gutter and trim material. My mistake was not getting everything in writing because Michael had difficulty remembering what work was to be done and up charged me for previously discussed work that was in the original bid. The painting that was done was one thin coat on material that required at least two, and the caulking was incomplete, which will require me to redo what was done. Also, when asked about some damage that was done to the siding and asked if he could come look at it, he cut off all communications. Even if I had before and after pictures I don?t think he would come back to fix the issues. It?s unfortunate that he doesn?t seem to feel a moral obligation to stand by his work. Quite cowardly."

"Paid a premium for a new HVAC system, and the A/C has had issues every summer since installation. Service calls have been frequent but only resulted in temporary fixes. Most recently, the system failed completely, and despite promises of follow-up and support, the company has been unresponsive and disorganized. Communication is poor, and I?ve been left without A/C during extreme heat. Very disappointed in the lack of reliability and accountability. Would not recommend"

"They came on time, gave quote and did the job for that price and within time specified."

"I recently hired HIGHPoint HVAC to clean my air ducts and vents, and I couldn't be more impressed. From start to finish, the guy was incredibly professional, arriving right on time and taking great care to protect my floors and furniture. The guy was thorough, showed me before-and-after photos, and explained the whole process clearly. I can already notice a difference in the air quality of my home. If you're looking for honest, high-quality work, I highly recommend this company!""

"Did a great job. Very happy with service."

"Great!"