Serving Pocatello, ID and surrounding areas
In business since 2003
Free estimates
Emergency services offered
"I called Edged in Stone for an estimate for a sprinkler system. He didn't show up the first day, because he was busy working on another job. It would have been fine if he had called to let me know, but he left me hanging. He called me the next morning, and apologized. We set up another appointment, which he couldn't make because he went home sick that day. Again, no phone call. I had to call the office to find that information out. When he did show up, it only took a minute to figure up some measurements for a bid. He made some notes, and told me he would draw up a bid and send it to me. After about a week, I had to call to find out where the bid was. He then hand delivered the bid that night, and i liked the way it looked. He assured me that it would be done in one day, which I really liked the sound of, so I told him he could get started at his soonest convenience. A couple days later, they got the job done super fast. They had to wait for me to get home to allow access to the garage, because that is where I wanted the control box. I could have been here to open the garage, but I didn't know exactly when they were going to start the job. They had to come back to move one sprinkler head because I didn't like where it was placed, and one of the guys acted like it was going to be a huge deal, but they did it. I did have to call one more time to have them show me how to adjust the heads. They did a really good job on the sprinkler system. It works great, and they were in and out like a pit crew. I was disappointed with the communication. It seems it takes a couple days and several phone calls to get any answers, but I was impressed with the quality of the work performed. Also, I had to go around and pick up a bunch of cigarette butts out of my yard, which was the reason for my low score on the professionalism."








