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"It's just a fence......... Ashley was our project manager, and she did all she could to help me get through the issues of my fence, which I appreciate. The actual installation of the fence is where the disconnect comes. The contractors are there to put up a fence. However, that may go. Since Dandale employs these people, I assume they are up to the company's standards and living up to Dandale's mission. I assume they have worked on other projects and have gotten approval, making their resolution and customer service how Dandale wants the experience to go. After my wood fence install, I had concerns about some of the wood quality used. The contractors dismissed me six times, saying they had to use it, and gave me the final walkthrough paper to complete on my FIRST final walkthrough. The final walkthrough paper is misleading because to sign is agreeing that "you are 100% satisfied," which was not true in my case. After getting in touch with Dandale and showing pictures, the contractors had a change of heart and suddenly left and returned with better wood quality. After changing the pickets and one rail post, I pointed out two more. Instead of changing the whole rail, they cut it with a chainsaw, cutting into the post simultaneously. They then put a new half piece up (for some reason, leaving the other half of the poor-quality wood still there) while leaving the splice in the post and the point where they connected unevenly showing. To make matters worse, they left without a walkthrough, meaning there was still another rail similar to this janky fix that needed attention, but at that point, I no longer wanted the same crew and mentioned this to Dandale when I contacted them with the new update. The answer: The same crew returned a third time to put a picket OVER the unsightly uneven half-board connection they made (hiding it) and did not address the issue of driving off. I asked the contractors for a new crew to do the final repairs, but they insisted on doing the last rail and, this time, did a final walkthrough with another family member. I still don't know what it looks like a day later, nor do I care to know. Dandale approves their methods, so there is no need to continue to go back and forth. My experience is why I say Gillian oversold the company. It is not a miracle fence company that only does fences and has the highest quality products. Some may be true, but it does not translate to an experience, unlike any other fencing company. My experience was not the highest experience or quality (without much back and forth). It is just a fence company that CAN put up a nice fence. It is not worth automatically stopping here just for the name or what the salesperson says at the two-hour quote (and yes, it takes two whole hours) CONS Pressure cooker: Personal preference probably, but I do not like making decisions on the spot. When you get the quote, you must accept it at the table or lose it. Another pressure cooker moment is when doing the final walkthrough; you are walking through with the same people with whom you may have voiced concern and had to go back and forth. Uncomfortable, especially if you have the same number of back and forth as I did. Problem-solving: When you have an issue with the contractors, they send the same contractors out to fix the problem you have already told them about. For me, this meant them leaving and coming back too many times. By the last time, it is clear that customer service is out the window. Quality: The contractors ignore the quality of the materials when picking, loading, unloading, or using them. Only some of the wood is poor quality, as most of mine was good; however, to boast that you have the highest quality product means you vet through the material. From my experience, this is not the case. It is "you get what you get." PROS: They offer a flat rate Military Discount They handle your HOA They advertise to have a five-year warranty (I cannot attend to how this will go, but I may have to use mine) The consult to get a quote is scheduled quickly The process from beginning to end is done as soon as possible The contractors were pleasant Gillian bleeds Dandale (she may have oversold the company, but she deserves every bit of acknowledgment for how she represents them) The direct Dandale employees are pleasant, professional, and friendly."

"They were going to install a ceiling fan I had purchased, but when he came out, he said it would be an additional $250 to install the electrical box. We had already discussed the fact that it didn't have a box prior. so there was just bad communication."

"Great customer service . Fence was installed timely and looks great."

"They did a great job and left the area clean after completion at a fair price.Builted the fence exactly the way I wanted."

We're a locally owned and operated company that values honesty and integrity and takes pride in the services we provide to our residential and commercial clients. We specialize in pool maintenance and weekly, monthy, or other routinely scheduled services. We provide free estimates, and you will find us to be competitively priced. We look forward to building lasting relationships and guarantee your satisfaction!

"Great service and a beautiful fence! Lotsa Fence clearly demonstrated their knowledge of how to build a quality fence that lasts for years (25+ year pressure-treated wood). I'm so happy with how the fence turned out, especially with our sloped and asymmetric property lines."

"I recently had MC Fence And Deck install a beautiful wood fence in my backyard, and I am beyond impressed with their craftsmanship and attention to detail. The team, led by Odvin and John, worked tirelessly to ensure every post was perfectly aligned and every board was securely in place. The final result is a stunning wood fence that not only adds privacy but also enhances the overall aesthetic of my property. Their expertise and dedication truly shine through in their work. I highly recommend MC Fence And Deck for anyone in need of top-notch fencing solutions!"

"Very professional group. Our horizontal fence was basically done in one day. We were not 100% satisfied with the fence on a slope. They came back and fixed it at no extra cost. Would definitely use them again. I trust they will get the job done to satisfaction."

"Clyde and his crew were great! The fence is beautiful and they did an amazing job with the carport gate. They were easy to work with and when we hit a snag early on it was resolved quickly and professionally. The quality of the work is wonderful and the crew worked efficiently to get it all done in a day.
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"We had some issues with our HOA but 1st Choice Fence was very flexible and made it a priority to keep following up with us."