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"It's just a fence......... Ashley was our project manager, and she did all she could to help me get through the issues of my fence, which I appreciate. The actual installation of the fence is where the disconnect comes. The contractors are there to put up a fence. However, that may go. Since Dandale employs these people, I assume they are up to the company's standards and living up to Dandale's mission. I assume they have worked on other projects and have gotten approval, making their resolution and customer service how Dandale wants the experience to go. After my wood fence install, I had concerns about some of the wood quality used. The contractors dismissed me six times, saying they had to use it, and gave me the final walkthrough paper to complete on my FIRST final walkthrough. The final walkthrough paper is misleading because to sign is agreeing that "you are 100% satisfied," which was not true in my case. After getting in touch with Dandale and showing pictures, the contractors had a change of heart and suddenly left and returned with better wood quality. After changing the pickets and one rail post, I pointed out two more. Instead of changing the whole rail, they cut it with a chainsaw, cutting into the post simultaneously. They then put a new half piece up (for some reason, leaving the other half of the poor-quality wood still there) while leaving the splice in the post and the point where they connected unevenly showing. To make matters worse, they left without a walkthrough, meaning there was still another rail similar to this janky fix that needed attention, but at that point, I no longer wanted the same crew and mentioned this to Dandale when I contacted them with the new update. The answer: The same crew returned a third time to put a picket OVER the unsightly uneven half-board connection they made (hiding it) and did not address the issue of driving off. I asked the contractors for a new crew to do the final repairs, but they insisted on doing the last rail and, this time, did a final walkthrough with another family member. I still don't know what it looks like a day later, nor do I care to know. Dandale approves their methods, so there is no need to continue to go back and forth. My experience is why I say Gillian oversold the company. It is not a miracle fence company that only does fences and has the highest quality products. Some may be true, but it does not translate to an experience, unlike any other fencing company. My experience was not the highest experience or quality (without much back and forth). It is just a fence company that CAN put up a nice fence. It is not worth automatically stopping here just for the name or what the salesperson says at the two-hour quote (and yes, it takes two whole hours) CONS Pressure cooker: Personal preference probably, but I do not like making decisions on the spot. When you get the quote, you must accept it at the table or lose it. Another pressure cooker moment is when doing the final walkthrough; you are walking through with the same people with whom you may have voiced concern and had to go back and forth. Uncomfortable, especially if you have the same number of back and forth as I did. Problem-solving: When you have an issue with the contractors, they send the same contractors out to fix the problem you have already told them about. For me, this meant them leaving and coming back too many times. By the last time, it is clear that customer service is out the window. Quality: The contractors ignore the quality of the materials when picking, loading, unloading, or using them. Only some of the wood is poor quality, as most of mine was good; however, to boast that you have the highest quality product means you vet through the material. From my experience, this is not the case. It is "you get what you get." PROS: They offer a flat rate Military Discount They handle your HOA They advertise to have a five-year warranty (I cannot attend to how this will go, but I may have to use mine) The consult to get a quote is scheduled quickly The process from beginning to end is done as soon as possible The contractors were pleasant Gillian bleeds Dandale (she may have oversold the company, but she deserves every bit of acknowledgment for how she represents them) The direct Dandale employees are pleasant, professional, and friendly."

"Charlie Ornamental LLC provided exceptional service and the team was very personable. The new and modern handrails really added value and style to the property. In addition, they were expertly installed. I strongly recommend their services."

"Everything went AMAZINGLY WELL....FAST response on the submission. Within minutes they called me. They came out the same night to analyze my door and give me a quote. They scheduled the install for as soon as possible. The door and door frame were replaced and everything looks brand new. They are very friendly and professional. DEFINITELY HIRE THEM. HIGHLY RECOMMEND. I will be calling them from now on when I need anything repaired....."

"My fence install was completed 5 Dec 2024. I was having a problem with the double gate latch after a year and half and contacted Cole Crusberg. He came out the same afternoon and fixed the problem. Now that is how a great business takes care of their clients!"

"Mr. Jorge Alfaro is simply the best handyman I have ever had. I had major wood rot around my main door and a bay window. He told me exactly what was needed and how much it would cost, up front. He constantly talk to me while performing the job to keep me abreast of the situation. One are in the bay window was rotted severely and before he did the work, because we didn't discuss it originally, he called me over and showed me the rot on the window. He didn't just didn't assume approval he asked first. I liked that because he wasn't just spending my money he allowed me to approval the project. The job he did was better than outstanding. I wholeheartedly recommend Alfaro Carpentry for all your household carpentry jobs."

"My fence has not been repaired yet, but I can say a little something about my experience with the company leading up to me wanting to hire Ergeon to do my fence repair George was my representative; he was very professional; patient while addressing all of my concerns and answering my questions."

"Did a good job installing my hidden fence and working with my pups to learn the boundaries"

"Very professional and reliable. We have worked with various contractors and we highly recommend Soss?s Services LLC. They were able to set up equine fencing that was reliable and they did a professional job. We plan to use them on other projects."

"Alfred was very accommodating. He returned my call quickly and was patient with me as I tried to leave work early to meet him at my house. He was prompt and professional. He repaired some drywall at the ceiling but close to where the wall meets. The first pic is the mess that we made as home owners Lol. The second pic is what Alfred did. It looks great. He did a wonderful job. I will have him do more handy work for me. He will come back to paint the entire wall and ceiling. I highly recommend Alfred. Jacqueline"

"He did my front deck, great job. Cut down tree branches, put up a fence. Removed Carpet from stairs and replaced with wood. All great jobs, I'm very happy with the projects he worked on."