
Angi Approved
In business since 2004
Free estimates
Emergency services offered
"In 2017, we hired Vinny from Direct Call for home exterior work including building a stone patio. They finished our stone patio in late December 2017. Next year, in 2018, as the weather warmed up and we were excited to use our new patio, we noticed that they had done a very poor job. As can be seen in the photos, the patio wall and columns have shifted away from the patio and are continuing to shift further and further apart. We have been contacting Vinny for almost a year now to get the problem fixed. He told us twice, on different occasions, that he would come to fix the patio in a couple of weeks- but never showed up. Now, he no longer responds to our calls or replies to our text messages despite the 5-year warranty on the masonry work that he provided (at our request) at the time of final payment. Their work began falling apart within a few months of completion. The condition of our patio is continuing to deteriorate; the columns are no longer standing upright, but have come to an incline and are ready to fall any day creating a dangerous situation. Vinny does not do quality work or honor his warranty. Our next step will be filing a complaint with the New Jersey Division of Consumer Affairs and the Better Business Bureau. We will also be talking to a lawyer for legal proceedings."















