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"After 2 install cancelations, the 3rd appointment"

"This company went above and beyond for my wife and me. We wanted a balcony with steps but we had an HOA to go through. Shaun talked to my HOA several times and even visited the HOA property management company to drop off and speak to them about my build. His two workers showed up each day even on the weekend to get the job finished in a timely manner. The 2 man crew did a phenomenal job with keeping my lawn as nice as they could and even replaced the dirt and bricks they had to dig up for the posts. This was the best experience we have had in a long time with contractors and I thank Shaun and Maryland Remodeling &Design/Build for restoring my faith in contractors."

"We have been so happy working with Walter and his team throughout our project and the results are beautiful. To begin with, we really appreciated that he fit us into his busy schedule quickly because he knew our only shower was out of commission. He is very responsive and quick to get back to you about any questions. He is patient and never made me feel like a bother (even though I am sure I was sometimes!). We are really concerned about Covid and he and his team were great about wearing N95 masks we provided. Of course, the workmanship is impressive and we love our new shower but what really elevates this company is the customer service."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Roy was great! He was super responsive and came to my house quickly to give me a quote. Was able to come a few days later to complete the work."

"Springline is a top notch company. We have used them for multiple projects over the last 10 years and will continue to do so. We had our first floor including kitchen remodeled within the last year they went above and beyond - 5 stars The job is done professionally on time every time. Highly recommended"

"We had a great experience with Tony and Monocacy Builders. The quote and contracting process was quick and easy, and we were able to get scheduled quickly. He was flexible, communicative, fair, and timely throughout the process. The end result is as expected and we’re very happy with it. He also worked through questions and changes that arose during the process, to ensure we ended up with what we wanted and needed. All in all a very positive experience and would use again."

"I had a great experience with the American Contractor Near Me. They remodeled our cafe's kitchen and the new look is amazing. It was an absolute pleasure to work with this company. The crew members were incredibly patient, taking the time to thoroughly explain all of our options and patiently answering every question we had. I will hire them again for all my remodeling needs in the future"

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"This contractor is wonderful. The team was efficient, understood what I wanted and fulfilled my vision. I can't say enough good things about the way this project went. They completely remodeled my family room, and when I asked for additional work near the end, they quoted me a reasonable cost to add it to the original work"