Get matched with top carpets or rugs clean at home pros in Richmond, VA

"The gentleman that they had come to clean the carpet, Ross Hardwood was very professional and did an excellent job."

"I can’t say enough good things about the gentleman that came to talk or do the job. Very pleasant, informative, efficient, and did a great job.!"

"Right on time! Beautiful job on an extremely dirty carpet with body fluids on it. Also a small spot made by a dropped lipstick. All came clean."

"They called to set up an appointment right away. My carpet hadn't been cleaned for many years and it looked great after CitruSolution was done. I would definitely call them again and their prices were very reasonable."

"They were on time, respectful, communicative, applied and very efficient at the task that was performed-carpet cleaning. I would definitely hire them again and I highly recommend!"

"Cort was very pleasant to deal with. He was respectful of my home and property, professional and very willing to fit me in his schedule at short notice. I would give him an A if it weren't for the quality of the cleaning. <br /> I knew he used a natural citrus based cleaning solution, which was one of the main reasons I selected his company. I did not like the idea of chemicals filling up my house for days. I didn't know what to expect in terms of the cleaning process. They applied the cleaning solution to the sofa and cleaned it off with white rags. When they were done, the sofa was still wet and it was hard to tell how clean it was at that point. I did, however, see the rags that they had used, and they were dirty. I knew the sofa was definitely cleaner than before they had come. <br /> When the sofa finished drying there were still soil marks on the upholstery. These were dirt spots from our dog that I am familiar with cleaning off our sofa. I expected that they would have been able to get them out. Here are pictures of the spots after Cort had cleaned the sofa. With just a little bit of water and a rag, I was able to get the spots out with a little elbow grease myself. I did not anticipate having to clean up spots after having my sofa cleaned. I've also attached a picture of my using a clean rag on a cushion that didn't have any visible spots, because I was curious how much dirt was left behind. These rags I used were brand new and all I used was water to scrub the cushions. <br /> I really wanted to love CitruSolutions and use them in the future for other carpet and upholstery cleaning projects. Based solely on the finished product, I cannot recommend this company for upholstery cleaning. Perhaps their carpet cleaning, which may or may not be done by hand, will yield better results. <br />"

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"They did a great job. They worked fast. They were professional. They knew what they were doing."

"When I called for service, the call was answered by Darren Kinsey. We arranged a service date approximately a week away. He and his helper arrived at the time promised. They were efficient and professional. Spots were treated and removed, and the carpet looks fresh and clean (no small feat, since it is approaching 10 years old!). They also cleaned an area rug in my dining area that I thought was too far gone, but it turned out very nice also. He tested it before cleaning to see whether he thought he would be successful. All in all, a great job, and I would not hesitate to call them again."

"He's excellent. I've had him come in and clean my carpets and my upholstery and he's excellent. His prices are fantastic. He's just the best carpet and upholstery cleaner that I have found."