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"JAAC CONSTRUCTION in Connecticut did a fantastic job: 20+ years in Connecticut and finding good and talented professionals is not easy. Professional, skilled, polite, and very detail oriented. Will definitely hire again."

"Rich, the technician at Budget Dry, did an excellent job installing my new sump pump. He was knowledgeable and he communicated well. I would recommend Budget Dry."

"Showed up within two days, gave us the quote immediately. Work was done a week later. It was done properly, quickly, and around the same price that we were quoted by much less professional people. Already hired Lonny to do other construction projects for us!"

"They were great, on time and fabulous "

"I found David on Angie list and he got back to me immediately. I explained what I needed done and I had an estimate within3 hours. He is very affordable and was able to come the following week. They arrived on time. Very efficient, made sure everything was cleaned up before they left. I will be hiring him again for another project that I will be doing. Definitely hire him, you won't regretting it. You can see in the pictures what a great job he did. Thank you again David "

"Greg, John, and Dan were fabulous from the start. They were prompt with their communications, professional, and friendly. Everything implied they take pride in their work and the job the completed proved it. The team they sent were on time, respectful, and neat, leaving the work site spotless. The estimate was spot-on. They followed up promptly to be sure I was satisfied. I highly recommend working with Window Solutions Plus."

"Arranged sales call with Lisa. Mike came and measured then quoted me a very attractive price for ten windows and a sliding glass door. Wilson came and verified the measurements of the windows and sliding glass door. Wilson and another gentleman installed everything in a day and a half. The entire project from start to finish went very smoothly."

"Mike and his team did a fantastic job. From the initial estimate to the demo and installation, everything went like clockwork. Mike's glass and tile guys were courteous, careful, neat and professional. All of the shower glass, marble bench seat and marble accent pieces were salvaged and reused which minimized the cost. The finished shower looks as good as new and the shower pan is an improvement as Mike used the schluter system which adds a layer of protection that makes it watertight. I've used Top Hammer for jobs big and small and there is no one I trust more. Thank you Mike for another job well done!"

"Brian, the salesperson, impressed me from the moment he walked in. His professionalism was apparent at the start—not only well-mannered and courteous, but he was clearly knowledgeable and took the time to explain every detail of the French drain installation in language I could easily understand. I felt at ease with him guiding me through the process. On the installation day, Sergey and the rest of the crew arrived ready to work. They not only worked hard, but also demonstrated real care with each step done thoughtfully, surfaces were kept clean, and every component of the French drain was installed with an eye for detail. All in all, the team was courteous, efficient, and respectful of my property. Brian’s calm confidence and thorough explanations combined with the team’s careful work made the entire experience feel seamless. I now have full confidence in my dry basement and would 100% recommend Advanced Basement Waterproofing to anyone who asked me."

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."