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"Worst Moving Experience Ever – A Complete Scam business Beware of the dirty tricks used by this moving company: 1. Deliberate Delays to Increase Charges – The movers idled and wasted time, dragging out the job to charge more by the hour. 2. Extortion for Additional Payments – They held our furniture hostage, threatening to cancel the job on moving day and demanding extra payments before downloading furnitures 3. Absurd Excuses – traffic cause delays, claimed we had "too many" boxes not listed in the inventory (such a joke, all quoted companies said boxes do not matter), and using the elevator for moving causing delay(WT*?); Furniture wrapping—something other moving companies all do—cost time. All the excuses they can imagine to waste more time. 4. Abusive Customer Service – When we called the office to report the delays, they yelled at us, interrupted, do not let us speak, and even hung up. Later, we were harassed with repeated calls. 5. Poor Furniture Assembly – They left our bed frame and office desk wobbly and unstable. See the pictures below for proof. We have used four different moving companies before and obtained quotes from four others for this move. Every other mover completed our moving in six hours for a local move. All the quotes we received estimated the job would take six hours. However, this company wasted four hours just loading the truck while demanding full payment above the agreed price. They deliberately m overcharged us. This was essentially a gangster-style, robbery-like moving experience. The movers arrived significantly late, frequently disappeared during the job. When we called the office to report their laziness and inefficiency, they threatened to cancel the job and unload all our furniture after 3.5 hours—when 90% of it was already loaded onto the truck! Then they hung up on us. Later, we were bombarded with harassing calls. On-site, the staff also threatened to cancel the job in front of our neighbors. Fortunately, the entire building know their behavior and will never book them in the future. This was an absolute nightmare. Imagine having your moving job canceled on moving day, especially when you’re busy and stressed, your lease has ended, your cleaning is scheduled, and your leasing office is closely monitoring your move-out. After being hung up on and begging them not to cancel, they demanded extra payments not included in the contract, holding our belongings hostage at the destination. To make things worse, the furniture they assembled was so wobbly we had to hire a handyman to fix it. We know what hard-working and efficient movers look like—we’ve hired them before! We have never been threatened with job cancellation, forced to pay extra before completion, or left with unstable furnitures! The person named Joey was the ringleader of this scam—yelling, interrupting, threatening, and pretending to be hard-working before we signed the contract. Such experience deserved to be reported to the Better Business Bureau (BBB) and filed a detailed scam complaint. This company doesn’t make friends in business; they make enemies on purpose. Moving of America delivered the worst quality of service and customer experience for sure! We sincerely hope no family ever experiences what we went through by Moving of America"

"Monroe Moving Pro lived up to its rave reviews! Our NJ-SC move was flawless. Jonathan & Thomas: great communication, fair pricing, accommodating. In NJ: Brian's team arrived on time, expertly loaded, inventoried, & wrapped everything thoroughly and meticulously, preventing damage during transit. A fast, strong, respectful, diligent, and friendly crew. Delivery in SC was on schedule; Brian, Steve, & Francisco unloaded 2 packed trucks in 3 hrs! Tremendous team and effort! They we courteous, efficient, and excellent problem-solvers. Long-distance stress? Not with Monroe Moving Pro. Worth every penny. Dependable, reliable, honest–their truck slogans are true. Highly recommend! Trustworthy & admirable service. Our praise was hard-earned and well-deserved!"

"Attention please read: do not use this company not only did they not finish the job. My bed has been on its side for now two weeks along with the bedframe. They lost the legs during the move. They were the only ones who packed the stuff and move the stuff they promised me they would make it right they broke art, which was a machine brushed American flag. They kicked out one of the stripes to the flag. They broke equipment told me that they would give me insurance information to file my claims promise after promise now if I try and call them, I can’t even get through when I told them I was gonna hire someone to just buy the leg myself. They said no no no will call you by the end of the day that was a week ago. Don’t use this company. The movers that they had sent to my storage unit started telling me how they sleep in the truck how they don’t have any money and only after packing about a quarter of the storage unit then Reef refused to work and demanded $400 in cash. Once their base of operations got involved. They continued to work then packed all of my things into my garage like it was a sardine aside from my bed bedframe, which is still on the floor. I was promised by an individual Kevin that they’re gonna make everything right and they’re not this post goes down once they make things right"

"Fast and efficient. Friendly with quick service. Very professional and would recommend them with no hesitation."

"Outstanding. The team was professional,courteous, on time and took great care of our property."

"After getting several quotes from different vendors for my cross country move, Roadway not only was the most competitive, but I had the best customer experience. It was all really easy and seamless. They are wonderful at communication and preparation. I hired them for a full pack and the move. I had a lot of breakables and nice decorations that made it over seamlessly. They were very thorough and took inventory of all my items through a QR system that would help ensure complete delivery. I did not have to lift a finger. The day of the movers were really nice and efficient. I have moved around 20 times and moving forward I will always go with Roadway because of how professional and easy to use they were."

"They were wonderful! Very professional and efficient."

"Great experience with Vector. Working with Brian to schedule was professional and easy. Dealing with Gill and his team on moving day was a delight. Friendly, efficient. Great value. Definitely recommend!"

"PLEASE, PLEASE, PLEASE, STAY AWAY FROM THIS COMPANY!!!! I hired them for a personal move from NYC to Putnam County and they will sell you the stars and moons and claim to be the best in the business. Steve Eschebauer booked the move for us and Mary Purcell coordinate the local move. Once the movers arrived, it was clear to us that it would be enough man power to handle the move. The movers SEVERELY DAMAGED OUR BED BEYOND REPAIR. I submitted a claim to get some kind of compensation and because I didn't purchase extra insurance, the company will only refund you $.60 per lb. My bed is a $3,000+ bed and they offered to refund me $180 which was ridiculous. They want you to purchase extra insurance which costs almost the same amount of the actual move. Although Mary offered to help with this problem, the ultimate solution was to send a repair company to "fix" the bed by putting some nails through it. But truth be told, the bed is no longer the same and we are out both a bed and descent amount refund to be able to purchase another one. And to add salt to the wound, they emailed us to say that the bed was reapaired to our satisfaction when in reality the bed is broken beyond repair!!! This company is IRRESPONSIBLE and doesn't care whether your goods are damaged or not after they get paid! THEY ARE HORRIBLE AND I WOULD NOT RECOMMEND THIS COMPANY EVEN TO MY WORST ENEMY! SAVE YOURSELF A HEADACHE AND GO ELSEWHERE FOR YOUR MOVE!!"

"The team was on time and got to work right away. They were professional and efficient and got the work done I a timely manner and exactly we agreed on. They wee kind and helpful with even helping me carry groceries. I would highly recommend this company!"