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"We just had Duncan Enterprises perform major work to salvage and repair our 19 year old nearly 50’ long covered front porch. The porch was in serious risk of collapse since support posts were rotting below ground and the porch was separating and shifting in opposite directions. Before getting into the review, a quick statement for the purpose of transparency. No compensation of any kind was provided for this review. Before connecting with Duncan Enterprises, another contractor consulted was only willing to quote demolition and construction of a new porch. For a variety of reasons (including financial), I wanted it repaired rather than rebuilt. Given that background about the magnitude of the job to be done, I have a number of thoughts and observations about Duncan Enterprises, their employees, and their workmanship and quality. I was EXTREMELY impressed by the quality and workmanship of their work! The intermediate and final product looked cleanly constructed and very sturdy and robust. They used heavy-duty bracing, bracketing, and joining materials leaving me very comfortable that the deck is sturdier now that they’ve finished repairing it than it was when it was originally built. The level of expertise and ingenuity that Duncan possesses was on display with this project. The way the porch was coming apart while supporting the overhead roof made it very difficult to address any one issue individually. Nonetheless, Duncan came up with an approach to safely and effectively work through and correct the root causes of the problems. Another thing that impressed me was how careful the entire team was with our property. There was no damage to anything else they were working on or near. Furthermore, they kept the work area as clean as possible and even went to the extremes of trying to prevent tracking any mud on the porch even though they were working in the mud and snow beneath and around the porch. They always cleaned up the work area at the end of the day and kept everything neatly organized. Duncan has a high-quality team of hard-working employees that were always focused on getting the work done. Unfortunately, they had some extreme weather (cold and snow) conditions to work in during our project, but they worked through it nonetheless. They came and worked even on days that I thought would likely be unworkable due to the snow and rain. In short, they were very hard working and reliable. Another area where I was pleased was the level of communication. I felt “in the loop” during the whole process from quoting to project completion. On site, they were very good about describing and pointing out the issues and options. Throughout the whole process, they checked to make sure that they were meeting or exceeding our expectations. To summarize, I highly recommend Duncan Enterprises for all the reasons I’ve mentioned above. The did an excellent job for us, and I am thoroughly pleased with the final product. We will certainly use them again when the need arises."

"Travis was very responsive. I hired him to repair a number of items on a house I recently bought, from patching cracks in the chimney to venting my dryer to an exterior wall to replacing handrails and baseboards. I needed drywall repair as well, which he does not do, but he had someone come in, who did an excellent job. His communication was excellent, and the jobs were done in a timely fashion. Would definitely recommend and use again."

"Very Happy repeat customers, The Shenandoah Home Improvements crew has put a new roof on two homes, a complete siding job on another, and a siding repair job on yet another. All of the work has been top notch and the customer service is always first class. Whether the job has been a big one or small, we have always been treated like the most valuable customers. Glenn has personally come out on the weekends to meet with us and discuss our projects, offering suggestions, but never "hard selling" us on products and services. It's always truly a conversation about our needs and a collaboration. Shenandoah Home Improvements' work always gets noticed by the neighbors and they are quick to comment on the quality of the job. If you are looking for a contractor who is honest and dependable I would highly recommend calling Glenn, it's like having a trusty friend doing the work every time. Sincerely, Jay and Tracy Gaylor"

"He was fabulous. He takes pride in integrity. The owner is on the job, and the crew knows exactly what to do. They are very professional and courteous. Did the work quickly, and stayed everyday until dark. They only worked on my roof until completion, no other side jobs. I would highly recommend."

"We are very happy with our project completed by Strong Tower. We needed work done on a remodel to include installing, finishing and painting drywall, installing floors, kitchen cabinets, shower and bath, and lighting. Carlos and his team worked diligently to complete the project well before our deadline. Carlos is very communicative and was great with keeping us informed on his progress and any obstacles he encountered. We are very happy with the quality of the team’s workmanship. They kept the home clean and in order after every day they worked. We previously hired them to install a new side porch as well as add a wire railing system on 3 porches, and we were also very happy with that. We highly recommend Strong Tower Home Improvements and look forward to working with them again!"

"Randy called me back the same day I called and was willing to take on a small job.  He completed the repair promptly with no issues to this point.  I would call him again if the need should arise. <br />"

"GREAT AS ALWAYS. THIS IS THE SECOND TIME I HAVE HAD " ALL IN ONE " MAKE REPAIRS TO MY HOME. THE FIRST TIME WAS IN 2018 WHEREIN THEY REMOVED TH GUTTERS ON THE FRONT OF MY HOME. I HAD THEM COME BACK AND REPLACED THE GUTTERS ON THE BACK OF MY HOME. GREAT PEOPLE TO DEAL WITH AAA+++"

"They took off all the shingles on the house and put on a new metal roof. They are a really nice crew and I wouldn't hesitate to hire them again. The quality is excellent and the site was clean everyday. I think it took them about four or five days to complete the job."

"This was our third job with Dollman Construction. They did a full kitchen renovation for us last year. <br /> Our two new bathrooms are big steps up in both form and function. Jimmy Dollman worked with and improved on our design ideas and saw a great solution to make our master bath requirements work. By pushing back a knee wall and expanding a dormer by less than 30 sq feet, our new master bath feels twice as big. The addition of a transom window (with a mountain view) gives the room an open, warmer feel. Our house is 90 years old and in a historic district, so we were worried about getting approval for the part of the work that altered the exterior of our home. However, the job was approved without a hitch - Dollman understood the process, the requirements and was thorough. <br /> As in the past, both Dollman employees and subcontractors were professional and we were comfortable with everyone who came in and out of our home. The Dollman employees who did the demolitions and the exterior construction were especially hard working and conscientious. The project manager, Bradley, was good with creatively handling the kinds of challenges you run into with older homes. He also found and corrected a pre-existing issues with a drain vent that could easily have gone unnoticed and uncorrected.  <br /> I assigned a "B" on punctuality because "B+" is not available. There was more down time during the first half of the job than we expected, partly, I'm sure, because managing subcontractors is often like herding cats. But to be fair, if we weren't living in the house during the work, we probably wouldn't have noticed, and it's not likely that any other general contractor in the area could have done better. <br /> We're not planning any more renovations any time soon; twice in two years takes some recovery time! But we'd certainly use Dollman Construction again."

"They were responded within a day for the repair work. Then they were very flexible in making schedule considering my availability, there work load and the weather. Once scheduled they arrived on time with all materials, tools and a sufficient crew to complete the new roof in 1 and 3/4 days. (Original schedule was for 3 days.) Cleanup was nearly perfect (I only found 4 nails after they left). They provide a warranty on there work in addition to the warranty which comes with the new shingles. The only negative was the cost which was a bit high but fully acceptable for the excellent service they provided"