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"We absolutely love our new bath installation. Travis and Julius did a great job. They arrived promptly, very polite, worked the entire day to make sure we had our bath completed. Their work is top-notch! I will recommend West Shore bath remodel to family and friends. Both gentlemen are an asset to the company."

"Did a great job and finished on time."

"Ryan said he was not the cheapest but he was the best. We paid extra money for what he promised would be the best. What was said was going to be done was not done. Then he says he never said things he definitely did. The contract says to reframe my deck and he will say things like Reframe does not mean reframe. We got ripped off. Not worth the money. Now a lot of money later, we have to hire someone else to complete the job. You will get scammed."

"Full interior remodel."

"Our experience with Hathaway Remodeling was nothing short of exceptional, from start to finish. The project posed a unique challengeâ not simply adding shelving but creating an entirely new pantry space in our kitchen. The goal was to design a feature that felt as though it had always been part of the original build. Barry Hathaway and his team delivered perfection, seamlessly incorporating the new space with perfectly matched molding and incredible attention to detail. The tile work in our kitchen was equally stunning. It was exactly what we envisioned, with precise lines and unmatched craftsmanship. Even though our project was relatively small, it received the full attention of Barry himself. Unlike larger companies that subcontract work, Hathaway Remodeling made us feel valued at every stage. Barry even handled last-minute changes with ease, reassuring us with his willingness to accommodate any updates to ensure the project met our needs. A key part of this outstanding experience was our interaction with the estimator. His remarkable communication skills and attention to detail played an integral role in our decision to move forward with Hathaway. He answered every pre-construction question thoroughly and provided a clear, detailed vision of the project. His prompt email responsesâ always within hoursâ made the entire process smooth and stress-free. Thank you, Barry, the estimator, and the entire Hathaway Remodeling team, for making our small project feel like your top priority. The quality of work and exceptional service exceeded our expectations, and we highly recommend Hathaway Remodeling to anyone seeking craftsmanship and professionalism of the highest caliber."

"Installers did a great job…they went above and beyond. The shower remodel went from a corner shower to a larger size shower. The price was the best value for the job $ after 3 quotes. One company came out and said the shower area was too small for them to work on offered no alternative solution or quote. Home Expo made the area bigger about 1/3 bigger the size of the existing shower pan measurements all for a couple thousand more vs keeping the same size shower area."

"Dependable and good customer service skills. Quality work."

"Think twice before hiring this company. This review is based on how we were treated by the owner Donnie Ferguson. We hired Diamond Decks to install a patio cover in our backyard. The cover is beautiful. The material matches the house and the craftmanship of the fireplace, roof and woodwork are exactly what we wanted. Here’s where it all went wrong. The last job was to stain the concrete both existing and the new walkway we had them install. The crew did not power wash the 10-year-old concrete before staining. We contacted the project manager right away and asked why they were not power washing and he said the crew didn’t think it needed power washed. Ten years of dirt and they didn’t think it needed power washed? Prior to staining, the crew put samples of the color on the concrete and asked for approval of the color. They didn’t wait for the stain to dry but had us sign off on the color while it was wet. The certificate we signed says “Do not sign this certificate until all services have been satisfactorily performed and material supplied or goods received and found satisfactory.” Despite this warning they had us sign the certificate prior to the stain and seal being applied. Let me also point out that no one asked us what we wanted the stain to look like or guided us in any way to get the look we wanted. The stain looked nothing like we wanted so they came back and applied another color and seal and made it worse. We reached out to Donnie and let him know we were not happy with the stain. His resolution was to charge us another $10,000 to do an overlay on the two patios and then apply another stain. Donnie believed it was the old concrete that was the problem and thought we needed an overlay. We received quotes from two other companies to fix the stain. Neither company thought we needed an overlay. Instead they would remove the seal and stain and reapply the color we wanted. We again reached out to Donnie and respectfully asked for a reduction in our final payment of $7500 to fix the concrete stain. This was his reply: Absolutely not. We are experts and what we do and the color selection you picked does not need multiple coats. I do not care who you are getting your false information from. And you cannot remove foot print and terrible texture work that is in the concrete work we did not pour. The imperfections would be difficult for anyone to see because they are enhanced once the color and sealer are applied. This has one of the best sealer you can use and this is specifically why the form says DO NOT SIGN THIS FORM Unless you approve the color. It’s not an easy product to strip off hence the reason it last much longer and that’s why we use it. The balance owed is now past due $41628. I will need payment in full by the end of day or I will need to notify the attorneys that the contract breach is made. You’ve signed all the paperwork we asked of you and now you wanna insult us by telling us you want us to refund money cause you don’t like what you selected. This is the owner of the company, threatening, insulting and hostile. We of course were not in breach of contract and he knew it. They had just completed the work seven days ago. Again, think twice about hiring this company. They showed a total lack of concern about our dissatisfaction and blaming us for the results of the concrete stain. I will say that Casey, the project manager, was always professional and showed empathy for our concerns."