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"Pricing reasonable and did a great job and went the extra mile by helping me move some furniture to a better position and took out the trash for me after and moved the boxes into my desired room."

"Great, house looks beautiful. Quick, efficient quality work. Very professional and detail oriented"

"Work was performed wIth excellence. I like that I was asked if I'm satisfied and he guaranteed the work. He gave suggestions to improve my original plan. Also friendly and pleasant personality."

"I am very happy with the work. I really needed the outside light for safety."

"PLEASE READ: Mark was great to work with in the beginning. After I did calculations for some items, Mark became angry and stopped communicating. Before construction could continue, I needed to get an electrician out because there was a real issue. Mark insisted there wasn't. After I insisted and called him out on his lack of communication, he said he was sending over his electrician the next morning. I cancelled plans and stayed home to wait on electrician. I never heard from Mark and he did not respond to texts. I called and he said there was nothing wrong and a new switch was installed. I called an electrician. There was an issue and the new switch was not installed. We also agreed that I would pay for flooring materials on main floor(lvp and underlayment) and Mark would demo and level kitchen and provide transition and baseboard. The floor is sloped in an area and there is a random square board and cuts in wood in more than one area. Mark used my old cheap laminate as a transition board on the stairs. This is not a joke or exaggeration. In addition, Mark did not use the underlayment that I purchased at his recommendation. Mark’s company cut and painted flooring on my gray stained covered porch without putting anything down. I have this on blink video occurring all day. There was paint and dust all over the porch. Mark does not apologize ever. The area had sharp small nails on stairs that were not even worked on. Mark said my request to correct this is ridiculous and said he would not repair slope. I’ve given him every opportunity to repair. I asked for an additional contract so we could let the contract guide us instead. Mark refused to add repairing of slope area and ignores me about underlayment. I asked him not to continue work or send his guys back for other work(He is doing insurance work on bottom floor.) Mark sent his guys twice after this and they just came into the house. I sent them home on Labor Day and texted Mark that I explicitly asked him not to be on the property until we had a signed agreement. His response was they could just work in garage. Update: 9/9/24! Mark is now demanding I take the reviews down or he won’t repair floors. The nightmare continues. He said he is putting a lien on my house. He says I am preventing him from doing the work but that is a complete lie. Read all details above to understand."

"Excellent quality and craftsmanship. Very sturdy and durable porch holding a bar and hot tub. Happy with how it turned out and the space we now have for entertaining."

"Freddie took care our request of fixing a falling window shutter (small job). He is responsive and patient to customer. Will call him again for future needs."

"We needed a full renovation of our bathroom in order to accommodate my wife who is physically handicapped and is unable to navigate over ANY barrier in the bathroom. I needed a bathroom that met her needs AND was designed appropriately for use by non-handicapped visitors. Charles from Charles Home Improvement came to the house and truly listened to my somewhat complex needs including a bathroom with no curbs, no shower doors, or walls. After meeting with him he gave me a bid which was most reasonable. The staff he hired to do the floor and wall tile, plumbing, counter tops, cabinets, and doors were very professional. The work was top quality. I enjoyed watching them work each day to accomplish the vision my wife and I had. With GREAT effort they completed the work ON TIME and ON BUDGET! A bathroom that is bright, modern, and completely ADA compliant .... and a bathroom that looks great! Charles Home Improvement is a wonderful company with great people. Without reservation I can give Charles Home Improvement my highest recommendation. Bruce W."

"It was really nice and he was very quick I was so surprise. he told me it can take 2 days but I went to shopping and upon getting back it was already done."