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"Great job. Reliable and courteous!"

"Very reliable and easy to work with. Our original bathroom was wearing out. We had tiles coming loose in the shower area and in general was badly in need of an update. We went down to the studs in many areas and now have a bathroom we really enjoy. part of the project involved replacing the old shallow tub with a new soaker tub which my spouse uses on a regular basis. Also we used Shannon's company to remodel my mother's home which was built in the 50's and badly needed updating. It still had the original electrical system which I felt was becoming a dangerous situation. The original plumbing had issues and the basement was an outdated mess. Along with updating the electrical and plumbing we did a complete remodel of the kitchen and basement. The kitchen change was tremendous and now even has an actual dishwasher instead of my mother. The basement was redone down to the studs and now has a bathroom and shower that you are actually happy to use. While the new floor was being installed we had them add electrical in floor heating and now the basement can be comfortably used year around."

"Gill was very prompt in responding to our request as well as taking care of the job. He is a great guy and it was very easy to get this job done with him."

"Had Nathan over today for an insect issue in my home and he was very friendly and respectful. Appointment was scheduled for 430 but he was running ahead of schedule and was here over an hour early. He answered all of my questions with patience and I felt a lot better when he left (mentally). I will be having them back in the fall for sure and continue a scheduled maintenance going forward. Thank you Lawrence and Nathan for helping us out. Greatly appreciated! Lisa W."

"I have an invasive weed Garlic Mustard that suddenly appeared in April and also the common buck thorn in my back trees. I was told I had to pay cash and they would not take a check. They would also not come to do any estimate on how many guys and hours I would need to do the job; I had to guess. I ended up having them come two times: first 4 guys for 8 hours; second time 2 guys for 4 hours (per the guess of the first leader for how long and what I'd need the second time). They still did not complete the job. The first crew of guys were better than the second crew of guys. They were college guys, some working hard, some walking and working slowly and on their phones. However, I'm suffering cancer and could not take care of the job, thus had to get someone to control the spread. Thankfully, they did get most of the job done for me. Whether the Garlic Mustard was pulled out by the root, time will tell. The first crew used shovels and got the buck thorn pulled out pretty good; the second crew just cut the buck thorn off. Although I had informed Eric Pfeffer about the invasive weed and explained how it would spread on boots and tools, procedures were followed by some of the guys and not by others. They did not seem to be familiar with working with an invasive weed. Both crews arrived on time, but stopped work 45 min before end time to pick up tools, but also both left the job site (unfinished) a good 20-30 minutes early. Eric communicated via email pretty good after the initial "canned" email response. In their survey, they ask to rate the guys - if you expect this, they need to have their names on their shirts or give you their names. I am unsure, I may or may not hire again."