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"Good company"

"I would give them 0 stars if I could. In September, 2023, I had Collin County Sprinkler put in a drip line around my house to water the foundation. Also I had just planted a new tree in my back yard just 4 days earlier. I asked them to run irrigation to the new tree. I noticed after the crew left that they had removed one of the bubbler heads from a tree about 15 feet away, installed a T fitting from the first tree and attached supply line tubing to the new tree then attached the bubblers. Soon after, I noticed that the tree wasn’t setting watered properly. Another person showed up and told me that the bubblers were not adjusted properly. The adjusted them and it seemed to make it better at the time. Since the trees water before I wake up, I had not noticed the my new tree was not being watered properly, so when my grand sons come over, I had them to remove the bubbler heads from all 3 trees on the zone to see how far the water would shoot up in the air at each of the 3 trees. I was surprised that water was barely bubbling from one opening only. The other openings you could see water in the riser only. I called Collin County and was informed that it would be two weeks before anyone would be at my house. The finally came and was very punctually. After looking at the trees and taking off one head in the two tree rings that were in close proximity. After turning the water on, he said, the only way to fix this is to install a new zone to the tree that was installed last year and informed me that it would cost an additional $650 to have that done. The tech called Steve, the owner of the sprinkler company and was told by him that I was asked at the time if I wanted to put in a new zone and I turned it down. I WAS NEVER GIVEN THAT OPTION! The owner insisted that they did. How would he know for sure, he wasn’t the one that was here. I proceeded to ask the tech to have Steve call me to discuss the problem. Later in the day, a different person called to discuss the matter. All he did was parrot what Steve had told the tech earlier. I told him that apparently Steve didn’t have the balls to call a customer that wasn’t satisfied with the companies work, so he made him do it. So much for them guaranteeing their work. I think I read one reviewer say they guaranteed their work for 3 years. I think that is a little long. I had them install it, complained about the low pressure within the first month, complained about it again when they came out on April 2 to do a spring tune up and then come out on July 16th. On top of that I was charged ”a reduce rate” of $50 for a service call to look at a problem that they created. I would have thought if their techs were proficient in their trade, the would have mentioned that the tree needed a new zone— not only upon install, bit the other two times they were here instead of adjusting the bubbler heads and calling it fixed. If ir wasn’t going to work properly, they had 3 opportunities to tell me before I was finally told. I know this has been a long review and I chose them because of the large amount of 5 star reviews they have. However, if you use them, you do carry the chance of being the next one star reviewer. Save yourself the frustration and find a different sprinkler company for your irrigation needs."

"I was in panic mode! Just spent $$$$ to have new St. Augustine sod planted in the many bare areas in my lawn. The landscaper advised me to water the lawn three times per week. When the sprinklers ran the first time, one zone stopped early, another zone did not run at all and yet another zone would not stop running until the controller was unplugged. In addition, several sprinklers were not operating properly, and some sprinklers had been improperly covered by new sod pieces. After some quick research on Angi, I called Moore Sprinkler Company. They made a special effort to get to my yard that same day, and their team of two technicians spent 1.25 hours locating all of the problems and correcting them with adjustments and new parts. The entire sprinkler system is now working great! I will certainly call Moore again for sprinkler system maintenance and repairs."

"Elite Arborist went above and beyond to seeing my landscaping needs were met! Allow me to jumped at the chance to write an honest review showcasing this company’s dedication and attention to customer detail. Carlos took pride in ensuring the highest quality materials were used to beautify our home! He was particularly eager to reflect/incorporate my wife’s personal creative touch while professionally enhancing the natural outdoor space of our dreams. ELITE ARBORIST was also generous in allowing me a grace period to pay in full with three weekly installments. Finally, my wife adds, “Thank you for your meticulous care in our lawn installation. Suggesting the flower bed detail reflects your dedication and skills.” Jas Jam"

"Did a good job. Showed up early and finished what I needed."

"Went great"

"Fantastic! He is very knowledgeable, professional, and friendly. I learned a lot from him on why our system wasn’t working! We had good conversations while he checked all the zones."

"Great Work"

"would not recommend at all - poor customer service and communications."