Thura Clean, Inc.
Thura Clean, Inc.
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job is.
"I needed pet hair and urine cleaned out of my persian area rug and they were the first to respond to my Google search. I was quoted $200, which beat other quotes I'd received for the delicate treatment a persian requires. They came, picked up my rug, and brought it back just over a week later, wrapped in plastic. They set it down on my floor and we went outside to transfer payment and receipt. I wish I had opened it in their presence beforehand. After they left, as soon as I opened the plastic, the overwhelming smell of urine hit me. On closer inspection, the rug was still covered in pet hair and dirt. I immediately called the office where I was told they would pick the rug up and clean it again for free. I told them the rug had never been cleaned the first time, and I just want my money back. He refused and again offered to pick it back up. I told him at this point, I don't trust them, and if they are not going to refund me, I'll be speaking with my lawyer"
Angela K on October 2025
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job is.
"I needed pet hair and urine cleaned out of my persian area rug and they were the first to respond to my Google search. I was quoted $200, which beat other quotes I'd received for the delicate treatment a persian requires. They came, picked up my rug, and brought it back just over a week later, wrapped in plastic. They set it down on my floor and we went outside to transfer payment and receipt. I wish I had opened it in their presence beforehand. After they left, as soon as I opened the plastic, the overwhelming smell of urine hit me. On closer inspection, the rug was still covered in pet hair and dirt. I immediately called the office where I was told they would pick the rug up and clean it again for free. I told them the rug had never been cleaned the first time, and I just want my money back. He refused and again offered to pick it back up. I told him at this point, I don't trust them, and if they are not going to refund me, I'll be speaking with my lawyer"
Angela K on October 2025
