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"Miguel Is a true professional, he and his crew are the best concrete company I have ever worked with, best price,on time,quality beautiful work, really a pleasant experience."

"Terry was the absolute worst contractor I've ever dealt with in my entire life. Personally having extensive construction background, I had initially hired Terry because he seemed to be knowledgeable in the proposed work and was very fast in responding to all my inquiries when compared to other potential contractors (most never ever responded to me). My job consisted of over 3500 sqft of concrete work both in both the front and backyard, a 40 ft retaining wall, 2000 sqft of artificial grass and landscape rocks in the front.  Needless to say, the honeymoon was over after the second week of the job (it was a two month project). Throughout the project, Terry would get mad at me when I would question procedures that were done for my project. I would always create my sentences as questions whereas he took them as "orders". He would respond back aggressively "Why are you telling me how to do my job?" Huh? I'm paying you lots of money to have this done to my satisfaction. All my questions had some merit. It was getting bad with his attitude that he would start asking me "Why are you always home?" Hello! It's COVID and Iwork from home now.  The straw that finally broke the camel's back was when I questioned the obvious awful seam work on the artificial grass installation he was performing (he was using a *scissor* to cut the seams LOL) where there were ½” inch gaps and overlaps along the entire seam where two of the turfs connected. He  got so mad at me for asking if he was going the leave the seams that way and he responded by physically threatening me as well as putting a lien on my house and coming back to tear down everything he had done. Itgot to the point where we had to call the police to personally escort Terry(and his equipment) off my property. We are currently pursuing legal actions against him. I usually write reviews for work well done, but in this case this was the absolute other extreme. I just want to make sure that "future" customers do not experience the same bad experience as what I've gone through.  Terry may sound like a nice guy when interacting with him in the beginning (after all he is trying tow in your business), but the Mr. Hyde side will show up if you start asking questions. Don’t believe anything this wolf in sheep’s clothing says (or what he posts on his website or social media accounts)…..  I predict more negative reviews will follow……"

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."