Get matched with top carpets or rugs clean at home pros in Sugar Grove, IL

"I had a serious issue with puppy stains and was uncertain if they would come out. Patrick and his partner pretreated them with a special enzyme spray, and it started to draw the stains out right away. The carpet wasn't drenched and dried in 24 hours just like Patrick said it would. Very reasonably priced as well. I especially appreciated that Patrick followed up with me this year to see if I needed any services, as I have used Matrix before and will continue to whenever I need to. I highly recommend Matrix!"

"Very friendly and extremely professional. They demonstrate attention to detail and are very tidy. Our carpeting was so clean and the home smelled great!"

"Very professional , shows up on time and does exactly what the customer request. They do excellent work."

"Professional and was able to last-minute add a couch and some chairs to be cleaned during their visit!"

"STAY THE HECK AWAY FROM THIS FROM BELLA CUSTOM CARPERT CLEANING IN NEAR WEST SUBURBS OF CHICAGO! IT IS NOW A BILIGERANT CON! After 13 years, I hired them again for my front room and family room at $269 on 9/23/23 on a Sat. They came over 3 hours late from the appointment time. They were unable to communicate in English. When asked for proof on insurance and bonding they ignored me and intimidatingly with grunts and stares the big guys pulled the big tube and nozzle in the house. They did not know what to do! I had to direct them to the rooms and the stains I needed removed. Well, all they did was drag the vacuum nozzle across the carpet and leave! They blew dirt down into my floor vents and closed them! I was assured stains would be treated and removedâ ¦not! See pictures for the stains which was the reason I hired them. And here is when it gets nasty and really why not to use them. When I called Gary on Monday and told him, I said I had tried vinegar and water afterwards. Gary voice was slurred and laughed saying â thatâ s what we use. Let us come out and hit it again!â I asked how much, he said â only $120.â When I said why it wasnâ t done on Sat, he responded in the same slurred tone, â weâ ll be out to do it again!â I hung up. Hereâ s the definitive â kickerâ â ¦3 weeks later I get a call asking for the check. I told him I sent the check to Westchester because, incredibly, no address is listed on the receipt and that was what came up on the I â net. He said for me to send him another one in Lagrange. I told him no because I have a cancelled check fee. Again in a slurred, fogged in, tone, he said OK and he will call his Westchester office to see if they got it. Never heard back. It is obvious Bella now has a huge problem with service techs and apparently polluted ownership. STAY AWAY FROM BELLA! IT IS NOT WHAT IT WAS!"

"Al was extremely knowledgeable. He answered my questions, was on time, and completed the project as requested."

"I highly recommend Nu-Way Systems Carpet Dying and Cleaning. I have used them twice and both times I was extremely impressed with their thoroughness. They tested the fabric of my furniture before cleaning to prevent damage and did a fabulous job spot treating and cleaning the carpets. They are the best I have used!"

"Beautifully! Mike did a superb job."

"professional and friendly"

"Technician arrived on time and performed dryer vent cleaning as advertised. Cleaned up thoroughly before leaving. Have used this firm in the past and was completely satisfied with the work performed."