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"Travis was very professional and did what we asked at a very fair price."

"We dealt with the owner, Rene Lopez. We agreed to two contracts, one for $1000 for sprinkler installation and $7900 for landscaping our front yard and a second contract for $4900 to erect a 14'x14' pergola, which we provided, put pavers under it, as well as a paver walk, take out an old deck, install a small arbor we had already assembled, and install a small sprinkler system in the back yard of an adjoining apartment. He required 50%, i.e., $6900 down. Then the trouble began. He repeatedly promised to come with his crew of 20 guys and get the work done over one weekend. But there was always some excuse that prevented him and his crew from showing. Some of his excuses were clearly lies. Rene haphazardly installed some pipes and sprayers in about a third of yard but never connected them to the water source and never installed a sprinkler control system. He left it for several weeks, with the yard dug up and pipes laying all around. He never started or completed any other work. We finally gave him an ultimatum to set a schedule he could and would honor. Of course, the next time he was scheduled to come, he no showed. We told him that we had no faith in his honesty or ability to do what he had contracted to do, so we were canceling both contracts, wanted him to remove what he had done, as it was worthless to us as it was, and to refund our $6900. Rene said he had put in $3000 in work and supplies in the partially done sprinkler system. He said he would keep $3000 or complete the $1000 sprinkler installation for $3900! We took this matter to arbitration through Home Advisor. The arbitrator found in our favor and instructed Rene to return $6700. The arbitrator concluded that Rene had performed only $200 worth of work despite his claim that he had done $3000 worth. We are now waiting to see if Rene returns us our money or if we have to take the arbitration award to court for enforcement. Meanwhile, our yard is a mess. We strongly recommend avoiding this business!"

"Nothing else to say."