Get matched with top wood stairs and railings repairers in your area

"I hired Freddy and Johnny to redo my kitchen cabinets and counters and floors. They did an amazing job I would highly recommend Freddy and Johnny. My kitchen came out way better than I expected its the type of kitchen that belongs in a high-end model home. Thank you, Freddy and Johnny !!!!"

"Spoke with Thad on phone and text. Made appt. time with Rocky who was very efficient and completed the job quickly. Even gave me some tips on my bathroom sink. Very friendly and showed up on time. Would definitely use them again."

"The first red flag is representing himself as Steve Perez on Angi’s list when in fact his name is Ziv. There’s the hard sell and false promises (finish a kitchen remodel in 5-6 weeks) when it took 4 months. Unprofessionalism is an understatement. He communicates through texting like a teenager and screams at the client when in fact errors are his fault or his sub-contractors. We provided appliance specs very early in the process and the electrician still made errors for which Ziv wanted us to pay for. The cabinets delivered were incomplete which he blamed on us. He demanded a final payment and threatened to put a lean on our house when the work was incomplete per the contract. Then Subs starting calling demanding payment which was resolved after we provided cashed checks to Sonart Construction. Don’t believe what I say. Read the BBB review complaints for a well-deserved F rating."

"I had Chimney Cricket out for a quote. The workman was very knowledgeable and I was ready for them to perform the work. They entered my home, reviewed the fireplaces, and told me how they would fix them. After that, I called and called. I called the gentleman who came to provide the quote. He couldn't help me. I called the office again and again. They said they would get me a quote. One never arrived. I had another company come out and repair the problems while still waiting for Chimney Cricket to continue the engagement. I finally got a call from the office (after I had had the work done) and she said she was following up on the quote. The quote they had never sent. The workman seemed knowledgeable, but I took the day off and let workmen into my house just so that I would spend time chasing them and STILL never receive a quote. If they cannot even get me quote, what are the chances they would show up to do the repair? Or follow up if something went wrong?"

"My husband and I chose Mr. Build to install a new front door for our home. The salesman was great, we gave our deposit, they took the final measurements and we waited for the door to be installed. We were told the door would need to be modified to fit our home by the manufacturer and it could take a little longer, which was fine. We were surprised when it arrived early for installation and were happy to schedule. Unfortunately, the door had not been modified at the manufacturer and the installer did the modifications on-site, including cutting our foundation and “shaving” the top of the door which left it uneven. He also cut into our new flooring and left a large gap between the threshold and floor which he tried to fill with silicone. We had them return to inspect the work and had to reschedule someone to now place a new threshold transition and also attempt to fix the window moldings. A couple weeks go by and then we start to see gaps of light between the side of the door and the frame from the inside. After multiple unsuccessful attempts to fix the issue and being told it was a tech's last day and he “tried to make it work” we still have the same problems. I've asked what our options were since they aren’t fixing the problems and claim they will “make it right” but the issues are never fixed. I was told by Melanie we would not receive any amount of a refund and they will not pay for another door. Needless to say, after months of dealing with this we are extremely frustrated, beyond tired of the excuses, poor workmanship, and lack of accountability. To spend $3000 to have damage done to our foundation, new flooring, and having light, heat, and outside air coming through the door frame is ridiculous in Florida. We were better off with our previous $200 door from Home Depot."

"More than half windows were wrong size, to big gaps between windows and walls,frames. Looks like 2-3" on each sides... The walls around frames are not ready for painting like was agreed. They told me , it's ok just buy some glue to glue some parts of peeled wall, fix and sand all , than you can paint!!! Teims are not evenly done too. See the pictures. I was thinking they did fix that but no... as many other... The big hole that was made on a drywall was just dumped bunch of the mud.. no drywall or anything as a back support. I just wanted them to be done.. was to stressful to look. Manager Rafael was very rude, arrogant and talks over you all the time. Didn't want to listen to any of our concerns, just saying all over .. everything is perfect. Honestly better buy windows at home depot and have someone instal them, it will be cheaper $10k +. These windows are not made by measurements to fit my openings, as they said. I did address this few times, but no one cares!!!! Manager is just protecting the company, and they do not care about customer!!! Not sure how they can have many positive reviews with this unprofessional work and behavior!!! NOW I NEED TO PAY SOMEONE ELSE TO FIX ALL THIS!!!"

"Went well. Thoroughly and clean."

"Jordan and his helper were exceptional. Jordan was polite, courteous, professional, and knowledgeable about the products he was installing. It was a great pleasure working with Jordan. He went out of his way to make sure that we had a pleasurable experience with the installation of five windows in a door. At first we were expecting it to be a nightmare but Jordan made it into a dream. Window Depot is very lucky to have an employee like Jordan representing their company."

"We started a siding and windows job on our home in early 2024. $100k later, the job is still incomplete and it’s impossible to get them to actually follow through on their commitment to finish the job. Never mind the fact that now the windows are leaking and to them, it’s clearly no big deal because I notified them on April 1st and Will, their General Manager, said that someone would be out to check it out and I haven’t heard from anyone since. I’ve emailed the owner to no avail and in the beginning was told by their Sales person, Heather, that customer service is “their thing.” Yeah right, they got what they wanted out of us and that was it. I’ve tried to be patient but at the point, I’m over it. This is terrible customer service to say the least. They talk a big game in the beginning but just be cautious, they don’t care as much as they say they do."