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"Great crew, happy and on site owner. I would definitely hire again."

"During the inspection of my home after I had put an offer on it, termites had been found underneath the home. The former owner of my home hired Budget Pest Control to treat the termites before closing. Big mistake. The treatment came with a 5 year warranty with Budget Pest Control. On January 15, 2019 when the technician Bob Kirchner showed up to do the annual inspection, he only inspected the back of my house and in less than 5 minutes he completed the “termite inspection.” He did not inspect the front of my house nor underneath the house where the termites had been found previously. When he said he was leaving I asked him why he didn’t go under the house nor at the front of the house; he responded by telling me he had seen everything he needed to see. This inferred that he could find any termites by spending 5 minutes walking only around the back of my home I told him that previously termites had been seen under the house. He then stated that he will only inspect under the house if he was asked beforehand and that the only time anyone had asked him to go underneath a house was when the space under the house was as high as his height. How interesting that he stated he was only requested to go underneath a home when it was as high as his height. In my home, the inspector had to go on his hand and knees to inspect under my home while Budget Pest Control did the same thing when they got paid to go under my home to treat the termites. This experience with the technician now makes me wonder whether the company ever properly got rid of my termites. Now I worry the termites are eating away at my home. When I questioned the technicians statement about not ever going underneath a home to inspect for termites, he then stated he couldn’t go under my house because he was in the truck that had different pesticide and it didn’t have what he needed to treat termites nor did he have the clothing and equipment to go under my house. So it appears he never had planned on doing any treatments nor inspecting. He assured me I had no termites (based on his less than 5 minute inspection) and then he left. It appears the company made their money off the treatment but do not have the intention of actually honoring the 5 year warranty which I have in writing. I want a proper termite inspection. I want an inspection around the entire surroundings of the home and underneath the home and I want to be present so I can see the technician working."