Get matched with top egress window installers in Truckee, CA

"Excellent customer service! "

"I was pleased with Brite Glass for car windows, so went there for windows and a shower surround 2 months before listing our home for sale. Owner Rob Hardy helped me, said to email window photos and sizes, which I did. He sent my email to Robert Wilson our “manager who quotes and schedules.” It took 1½ weeks to get a call and 2 more weeks to get the measurements for quotes. Then it was 1 quote for windows and shower surround, not split as requested. We had to pay half up front. After 2 more weeks, at install 2 windows were broken (1 not planned to be replaced), so we had 1 badly fogged and 1 broken window, broken glass on our patio, and no shower surround as it was the wrong size. It took Robert 1 week to place a reorder, and 3 more weeks to reschedule an install, at which 1 window and shower surround were the wrong size. After another reorder and 2 more weeks, shower surround and window were installed, but with a sizeable gap in the window frame and torn screen. I got a call to pay the balance, but the job was not done and I wanted to speak to a manager. Hardy called, had our file, was aware of the problems, was “sorry” and just wanted to know when was I going to pay. It was 3 months after we met, our home had been on the market over a month with defects, and the job was not done. Hardy threatened that if I did not pay, he would put a lien on our home which would make it harder to sell. Repairs to the window and screen were not finished until late October and the installer was directed by Hardy to get a check for the balance even though he knew I was paying by credit card. I got 2 calls late that Friday afternoon before Nevada Day weekend that Hardy said I had to pay that day or a lien would be put on our home. So, it was 3½ weeks to get a quote, and 10 more weeks to do the job, with measurement errors, installer damage, repeated delays in reorders which were not expedited, repeated failure to let me know the status, no priority in scheduling after all the delays and, to top it off, Hardy’s appalling attitude of threatening a lien, not offering any accommodation."

Additional fax - (630) 681-8717.

"Superior Door and Window took my $7,700 deposit July 2022. They said the windows were in their possession in October 2022 but could not install because of the snow. April of 2023 their phones go straight to hold music and they do not ever answer nor do they respond to email."

High Caliber Glass is family owned & operated. We provide quality glass products and services to the entire Northern Nevada area. High Caliber Glass provides professional glass services to both commercial and residential clients. We take pride in our unique customized services. We’re extremely qualified and fully committed to providing supreme master craftsmanship and outstanding customer service. Whether you’re looking for customized shower enclosures or window replacement, we can suite all your customized glass needs. Call today for a free estimate!! We support our local community and take pride in delivering on time and within budget.

0% financing, no sub-contractors, 100% Satisfaction guarantee. Locally owned.

Additional email - office@curtisbrosinc.com.

c-3 Carpentry

Comprised of skilled local artisans; specializing in wood working and cabinetry constructed from reclaimed lumber (barn wood) and live edge slabs.

Full Service Licensed General Contractor for Residential and Commercial Work \nNew Construction ● Additions ● Remodels ● Kitchens ● Baths ● Storm, Ice, Water, and Fire Insurance Damage Repairs ● Insurance Claim Negotiation ● Tennant Improvements ● Upgrades ● Facilities Maintenance ● etc.\n\nWe have Registered Professional Architectural and Engineering Design Services available for plans and permits. Particularly challenging jobs are our specialty.\n"If You Can Imagine It, We Can Figure Out How to Build It."