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"The gentleman who showed up was prompt and very courteous, but unfortunately that was the only positive thing I can say.He was here for 40 minutes, charged me 200 dollars and told me he couldnâ t fix it in my garage, because the oil was sludge and he may or may not be able to fix it, but he would have to take it back to the shop and it would cost me 80 dollars an hour to try to fix it.When I gave him a check for his time and asked for a receipt, he looked at me like I was asking for a kidney, and wrote something down on apiece of notebook paper, which was supposed to be a receipt.It was not an invoice with the company name or any reference to their business license.I later received an explanation from somebody in the office, that they would send me an invoice for the work done.I have never had any contractor not present a proper business receipt to me when I have given them a check, prior to this."

"Low voltage work was clean and labeled!"

"I had an excellent experience with Tom. He called back with in minutes of my requesting a quote for the job. We made arrangements to meet 2 days later so he could look at what the job entails. He showed up on time discussed exactly what I needed and quoted a very reasonable price. The job was wiring power outlet and cable pass through for a new TV. TV was actually delivered a week earlier then originally planned and Tom was willing to come out the day before delivery so Tv could be installed day of delivery. The work was neat and professional done and I am very happy with the final result. I highly recommend Tom for all your electrical needs, if I could have given him 6 stars I would have."

"He was very helpful, quick to understand what I needed. Was able to diagnose the issue, and what I was looking for was not practical. Made another recommendation that ended up being much better. He even made time for us on a Saturday, without giving us the runaround. I appreciate his service very much."

"Electrical experts of Easthampton, Massachusetts did an incredible job upgrading the electrical panel, plus changing out all the electrical outlets and switches in the house in addition to adding two additional outlets to the garage. Wiring to the garage included pre-wiring our garage to accept the installation of an EV hookup for a future electric car or hybrid vehicle. Both Alan (the electrician) and Brandon (his apprentice) were a team and worked as quickly and efficiently as possible. Alan communicated with us frequently regarding progress of this huge project. Alan and Brandon moved large heavy pieces of furniture and bookcases to be able to have access to the outlets behind them. I was amazed at how they were able to get into the smallest spaces without difficulty. The best part is that they moved everything back into position. They did not leave anything out of place. After the work was completed, both Alan and Brandon did a walk around and were open to any questions that we may have. Alan also went over the new panel in the basement. Alan and Brandon were in communication with each other so that they could accurately label each toggle switch on the new new electrical access panel. Alan then went over the panel with me. I deeply appreciate the level of communication with that team! For the amount of work that was done over a 3-day period of at least 8 hours a day was well worth the money spent! It has definitely increased the value of my house now that it is up to current (no pun intended !) modern day code! I also appreciate The secretary at electrical experts for being open to any scheduling changes. Both my husband and I highly recommend electrical experts of Easthampton, Massachusetts for any electrical issues that you may have. They are quite caring and a nice group of people to deal with."

"Hired to troubleshoot some outlets in the kitchen that weren’t working. Arrived on time, diagnosed the problem quickly, and made necessary repairs. Friendly and professional. Thanks for doing such a great job."

"Work was done on time and quickly. No issues at all and they went above and beyond adding in additional items we requested. Perfect professionals and the inspector gave high praise after the work was done."

"He's easy to get along with and does very neat."

"Terrible customer service He created giant messes and lied to me on multiple occasions. I will say anything to get the project and not actually answer questions. When they came to give the quote, I asked them where they would put the heat pump and I said behind the house, but when they went to install it, it would not fit behind the house according to code. I constantly had to hound them to finish the job. They started in the spring, and then they did not finish until the winter, after saying they could start in 2 weeks. They left me without heat on below-freezing days because they were not finished. They did not honor parts of the contract. charged for service even though the contract says it is free for 3 years. They tried to charge me for things they did not install(humidifier). Installed the ventilation system over some sill rot. I left gaping holes in my home for months. I had to hound them every step of the way to get them to do the next part of the project. They were replacing propane and oil with gas and did not tell me I had to remove the propane to do so, and then the town would not permit their work and I had to pay out of pocket for more conversions. I had to hound them to get permits, including an oil tank removal permit, which they never pulled and I still do not have! The end result was an expensive system that I think is misconfigured and ill-fitting for my home (it does not remove humidity properly). If you would like to do the project management yourself, hire this company. That said, there was one very nice technician, but I would not have them install anything."