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"Would give no stars if that was possible!! Horrible customer service, poor craftmanship, never an apology when the job was done wrong. Took over a year to get a simple roof and siding job done....still not fully completed. Will not respond to messages. Crews could not communicate in English had to call a 3rd party person for translation. Left work site an absolute mess that we had to clean up. Every time something was mentioned that needed to be fixed had to fight and argue to get someone to come out and fix the issue, workers walked off the job leaving my house to be open to water damage with rain storm approaching, had to secure my house myself from water damage. Every time some one actually came out to try to fix a problem another problem was created. Careless working crew. All about the money but never a quality job. DO NOT USE THIS COMPANY BUYER BEWARE!!!"

"Every part of our dealing with Window Nation was great. From the product quality, initial contact at Cleveland’s Home and Garden show to the sales appointment and through the install. All the reps we dealt with were informative, professional and courteous. The install of 10 windows, including a picture window that replaced 2 standard side by side windows, went without a problem. The installers were on time, worked throughout the work day, and thoroughly cleaned up before leaving. All in all a great experience and I would highly recommend them."

"Renew Home Exteriors were amazing! From quote to project completion, they were professionals, communicative and always available."

"Ron & Ryan arrived within their starting time, removed all the old windows and installed the new ones for our basement. They were pleasant to speak to, knowledgeable about their job and helpful in answering my questions. It was hot all day but they both kept moving and knocked it out. It was about an 8 hour job. Highly recommend them and GlassblockHQ!"

"They found matching siding to replace the piece that was blown off. As well as fixing a lot of our eaves."

"They showed up on time and came when they said they were coming . Cleaned up ! Would recommend them ."

"Needed a super all plastic mailbox to hold up with street plows knocking the old ones down. This organization is the best--great work, great mailbox, at a reasonable price. Initial price of $395 would have worked fine for stability, but I opted for 3 pounds of concrete extra concrete foundation for a total cost of $540."

"Chris, was very prompt and courteous in his communications. He used very good materials and the finished install looks great. I am having Chris quote me on additional work I need done now."

"I contacted window world in November 2019 to replace 16 windows (32 window sashes) at my home and I explained to them that I wasn’t interested in replacing the windows until March of 2020. They pressured me to sign a contract and pay half because they couldn’t guarantee the price after the first of the year, so I did. They called me in February saying they wanted to install my windows then but I explained that I couldn’t have them installed until March. In March COVID exploded and they kept pressuring me to have my windows installed saying they had a crew that didn’t have a problem being in my house. I was uncomfortable with them coming in so I said I wanted to wait until COVID calmed down. I had the windows installed June 16, 2020. The crew that installed them did not wear masks, gloves, or shoe covers. They left caulking stains and nails on my front porch which I felt should have been cleaned up. When I started cleaning the windows there was debris in between the panes of glass. I called to have someone come out and I was told that I needed to write down the model number and call them back and they would reorder. I then called my sales rep Brad Schumer who said he would stop over that day and handle this. I didn’t feel that it was my job to write down this information so I called back and requested that someone come out and fill out the necessary information to make the job right. I was told it would take approximately a week for them to send someone. My husband then called and complained and they said someone would come out the next day, unbeknownst to our sales rep who never bothered to show up when he said he would. When the representative came out to check the windows he found that 19 out of the 32 sashes were defective. Replacements were ordered but not one person from this franchise reached out to us to offer any explanation or tell us that the order would be expedited. I had just paid approximately $9000 for a product the was more then 50% defective. My reorder went right back in the queue and I had to wait another 6 weeks for the replacements. I then called and asked to speak with one of the owners and Patrick Moran Jr called me back. He was disrespectful and condescending to me on the phone. I believe his words were “you have windows that don’t leak and air isn’t escaping from them so big deal that there is debris inside the panes of glass.” I then told him to refund half of my money since more than half of the product was defective and that when they completed the job correctly I would pay them. His response was that if he did that he would negate my guarantee. I then called and asked to speak with his father to let him know how I was being treated but he never even bothered to return my phone call. On August 4, 2020 they came and replaced all the reordered window sashes but the order wasn’t complete and some of the new windows had debris in between the glass panes again. I was told it will be another 6 weeks before this job is done if it gets completed at all. On September 18th they brought my replacement windows and one of them was defective so I waited again. Finally in November my job was completed. It took a year. I spent $9000 on defective windows and was treated with condescension and disrespect. Not one person offered us any form of apology or compensation for all this stress. My upstairs was suppose to be completed by the end of July but because of defective windows it didn’t get done until November. I will never recommend this company and I would like a response."