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"I had high hopes for Somerset painting. Their contract implies a detail oriented company who believes that preparation is key, and to that end, promise preparation and "hand sanding all woodwork being painted...all glossy surfaces must be scuffed to insure a bond...," "removing hardware including striker plates, door handles, and electrical covers," "drop ceiling fixtures," "repair severe dings in painted doors, trim and base using Bondo," "caulk all your seams as necessary." The quotes are directly from the contract we agreed to. This was a job that had two different crews assigned; and both crews made the same mistakes. Somerset painting relies on the use of subcontractors. There was no QA person actually overseeing the job, and that is were things went very wrong. My sense was that both sets of subcontractors were more interested in getting the job done quickly rather than thoroughly. The lack of "eyes on the job" means the painters do want they want, how they want, without oversight. Somerset painting relies on return visits for "touch ups" rather than getting it right the first time. I appreciate the owner inspecting and apologizing for the work. But, there is a disconnect between the "management" and the actual painters to the point that the front office offered to send back out the team of painters responsible for most of my grief to fix errors. So, what actually happened...If you walked into my house you would say it looked great; nice neutral color palate, freshly painted trim. But, the devil is in the details. It took their QA guy, three or four visits, and additional days of work to re-sand, repaint, and re-caulk. My previously painted white alkyl trim was covered with white latex, without any prep despite the fact that I asked for oil based trim paint. There are areas I can scrape the latex off with my finger nail. I basically got a white wash job. I am, two months after the completion of the job, finding door and window casings not completely painted, drips on walls and six panel doors. I have spent that last two months removing, cleaning, and replacing painted hinges, door knobs and striker plates. I haven't even started my floors yet. During the job, either my husband or I were present. I did, in real time, ask for remedial action from the painters if something was not done right. But, I was put in the uncomfortable position of trying to manage their work; around my going to and coming from my own work. Lastly, the most obvious faux pas: Paint and energy drink spills that required carpet replacement. Paint cans left on carpeting, open, without so much as a drop cloth underneath at the end of the day. A toilet plugged up. Bathroom sinks used for paint brush rinse out. Paint spots on the decking going into and out of my house; paint spilled in the garage where empty cans of paint were placed."

"TrueCoats LLC was absolutely the best for my job I needed done. Repair holes left from putting in ceiling fans, fixed a crack in one of my ceilings. They were polite and very thorough. The put plastic every where, they had to sand, and when they left I didn't even have to clean a counter. There was no dust anywhere. The work , was amazing, the boss was very careful while inspecting the work, making sure everything was perfect and it was. They really could not have done it better . The price was very reasonable and I would definitely have them again if needed. And I have referred them to friends of mine already. Thank you very much. Bev in Dearborn.."

"Good - he is a very nice guy. He always came on time and always asked if I was happy with everything. He is trustworthy."

"It was fabulous work. The guys worked their tails off in the blistering cold to finish in a timely fashion. Overall greatly appreciated the end product of my renovation will most definitely use them again in future projects."

"Matt(owner) came to look at my home for some exterior/interior painting that I needed done. He was very professional and helpful throughout the whole consultation. We hired the company, and the workers were punctual, reliable, very hard-working, and did an amazing job! It's perfect! Would definitely hire them again ?"

"For the money I spent to have them paint my house, and the quality of their work I’d say 2 stars. I am finding more and more spots where they have paint drips, chunks, over spray and spots where they look like they were running out of paint. Most of these spots you can’t see unless you have the lighting just right. Which thankfully you can’t see otherwise. But moving furniture and moving my floor lamps is how I noticed these issues 6 months after the fact. As a new homeowner you live and learn…I will make sure to use a fine toothed comb on anyone I hire from now on."

"Paul was very Professional. And gave us a great price Painted painted interior and exterior of our home. Did a great job. Was on time and he did everything he told us he would. I would defif only hire this company again. And I would recommend him to all my friends and family.He's a easy person to deal with.And when beyond what he told us he would do. The job came out looking absolutely great ,"

"So good! Ben and crew were incredibly communicative and when I adjusted the scope they promptly told me options & fee adjustments so I could make an informed choice and not lose on timeline. The end product is 🤩🤩🤩🤩🤩 we keep getting stopped by neighbors telling us how good our house looks. I love it! Also the quality is spot on and they were super tidy & cleaned up after themselves. Highly recommend!!"

"All pro Painting did an amazing job. They were very competitive price wise and completely exceeded our expectations. Call David for a quote and be amazed at how his team completes the job."