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"Perfect response and service"

"He was prompt, professional and a good communicator."

"Thomas, sales, assured & described remedy for each concern including low spot where water pools. Admitted that they are not the low bid because they are superior in workmanship. Delayed start due to material pick-up. told it would still be dry by 5pm. Lawrence walk the project identified all issues including the only low spot where water pools. the crew worked efficiently enough to solicit and complete two neighbor's projects that same day. cracks were still very visible. Lawrence said I would have to wait 6 months and repeat the process for and additional $1500 to completely fill the cracks. The area did not dry by 5 but took over 24 hours to be walkable. I paid them in full immediately. A week later the water pooled at the low spot as before. no difference. I sent photos with an email. No response from the company. I followed up with a phone call. Lawrence said there was nothing they could do and refused to come look. I am very disappointed."