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"We initially had high hopes when starting our project with Jacobs and Sons Concrete. Mrs. Jacobs was highly responsive and eager to finalize the agreement, even going so far as to personally collect our deposit the day the contract was signed. Sadly, things quickly went downhill after that. Delays were repeatedly attributed to weather and personal issues, which we initially understood. However, communication soon became non-existent, with emails and phone calls going unanswered. When the agreed-upon deadline was missed, Mrs. Jacobs eventually admitted to the delay and assured us that a refund would be mailed. That promise was made in July 2024. It is now February 2025, and despite multiple follow-ups, we have received no refund, only silence. This experience has left us feeling deeply disappointed and misled. Based on our interactions, I cannot recommend Jacobs and Sons Concrete to anyone. A business should be founded on trust and reliability, but this one has proven otherwise."

"Fast and good"