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"He did not charge me. He was not very personable when I called him. I felt like I was a nuisance. He had one word answers and in my location, there was no cell phone services. I asked him to meet me and I gave him the locations. He waited for me at the bridge. I tried to get cell phone network but he did not communicate well and I did not get a good impression from him. His pricing was not clear and he kept saying depending on what I want. He was veg. He would not give me details."

"I called Clegg's and scheduled an appointment for an estimate. JJ came out as scheduled and gave me an estimate for termite treatment and yard spray for mosquitos (rated separately). The estimate paperwork was pretty straightforward, but I had to verify the fuzzy carbon copied information on my copy. I was surprised that there was no guarantee to pay for future damage like other companies claimed, just a promise of retreatment if I kept up the annual fee - at least I learned that up front. After negotiating the price and what would be included, he had me document my request via email, including the agreed final price, so he could go ahead and have the termite team set up a time at my convenience. They were very accommodating about my work schedule.
The two man team came out close to the appointment time, did a thorough job of drilling, trenching and infusing the Termidor pesticide (fipronil) for about 3.5 hours. They made sure the drilled holes were as inconspicuous as possible along the foundation and inside the garage. They quit promptly at 5:00PM with part of the house remaining, but luckily I had time off work the next day. The team came back for another hour (one different man) and finished the infusing of the holes, sealed every one with cement and cleaned up very nicely. The team steadily worked hard and got the job done. Other than the necessary hundreds of filled holes needed to get the pesticide under the slab, the house base looked clean and neat.
As far as the billing, I thought I would get a bill in the mail, but was called while at a family event to immediately pay the bill in full with my credit card over the phone. I didn't mind paying quickly, but didn't know that would be the process. That would be good to understand up front.
I went with Clegg's even though they were a little higher estimate because when I asked the chemical name for the Termidor, JJ honestly stated he did not know, but would get back to me with the information. Another company gave me misleading information, claiming their product and costs were cheaper because they used the "generic Termidor." I looked it up later and found out it was a completely different chemical - ignorance or deception? A third company never answered their phone, but I couldn't delay getting the treatment done. I was happy with Cleggs termite service (separate review for yard spray).
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We have over 15 years of experience in the tree world, our team of qualified individuals are ready to tackle any of your tree needs. Our company is a minority owned company.